Aero Alliance Europe Quality Leader

Job Description Summary

Aero Alliance is looking for a passionate Quality Leader for Aero Alliance Europe Shops, based in Avenza (Carrara) and Norway. The role is intended to be performed on site from the Avenza site. The aim is to drive customer satisfaction with our products and services, building long‑term loyalty by partnering with customers to achieve mutual success.

Roles and Responsibilities

• Ensuring the delivery of products or services that meet or exceed customer expectations consistently.
• Lead the Quality Control and Assurance team.
• Ensure compliance of the Quality Management System with all relevant external certifications (ISO) and perform internal audits to maintain alignment to the QMS.
• Assess, simplify, and sustainably improve the effectiveness of the Quality Management System to enhance products, services, processes, and technologies.
• Serve as the point of reference for all company areas to develop a culture aimed at total quality and continuous improvement.
• Lead the implementation and development of internal processes and procedures to ensure compliance with quality standards.
• Define cost‑of‑poor‑quality metrics, develop reduction action plans, and monitor KPIs and targets.
• Lead internal and external non‑conformities and root‑cause analysis management.
• Act as the quality reference point for customers.
• Direct people management responsibilities, including staffing and performance development.
• Utilize in‑depth knowledge of a technical discipline, analytical thinking, and technical experience to execute policy/strategy.
• Coordinate resources to achieve goals with a timely and cost‑effective strategy.
• Lead and assist in daily operations.
• Develop and inspire a team of quality professionals.
• Execute a quality and continuous improvement strategy aligned with overall business goals.
• Define and promote the use of standard methods and tools in accordance with internal directives, utilizing Lean methods.
• Continuously improve a system or framework to generate, prioritize, and ensure the Voice of the Customer is represented within the business and leveraged to drive the quality agenda.
• Empower employees to take ownership of their performance and solve problems.
• Lead and coach the team on root‑cause analysis.

Required Qualifications

• Experience in quality management and/or continuous improvement, preferably in the energy or engineering sector.
• A university degree in Engineering, Quality Management, or a related field; or equivalent experience.
• Significant proven experience in Operations and/or Quality.
• Proven experience in leading and developing teams.
• Demonstrated experience leading and managing change in a dynamic, international, and fast‑paced environment.
• Excellent analytical skills, including experience with quality and continuous improvement data and data‑driven decision‑making.
• Experience in leading quality and continuous improvement initiatives.
• Exceptional problem‑solving and communication skills.
• Fluency in Italian and English, both written and spoken.

Desired Characteristics

• Proven experience on Aero derivatives/Turbine knowledge.
• Strong interpersonal and leadership skills.
• Demonstrated ability to analyze and resolve problems.
• Demonstrated ability to lead programs/projects.
• Ability to document, plan, market, and execute programs.
• Established project management skills.

Additional Information

Relocation Assistance Provided: No