Operational Manager 仓库运营

Our client is one of the world's fastest-growing, tech-driven logistics giants that already dominates the e-commerce delivery space across Asia, Latin America, and the Middle East. They are now heavily investing to launch their European operations starting in Italy, offering a rare opportunity to build a business from scratch ('0 to 1') with the financial backing and stability of a multi-billion-dollar global enterprise.

Job Responsibilities

• Hub Management & Standardization:

Responsible for the overall daily management of the transit hub. Formulate and implement standardized hub operating procedures (SOPs), and strictly control on-site operations (unloading, sorting, loading) to ensure high efficiency and execution standards.

• Hub & Route Planning:

Lead the strategic planning for the transit hub. Formulate comprehensive plans for route design, vehicle shift scheduling, and capacity allocation based on daily volumes, peak seasons, and network layouts.

• Operational Quality Control:

Strictly manage and monitor core operational quality metrics. Take full responsibility for controlling parcel loss rates, damage rates, on-time vehicle departures, transit delays, and labor efficiency to ensure high-quality service fulfillment.

• Overall Operations Coordination:

Holistically coordinate sorting operations, capacity deployment, operational planning, and real-time monitoring/dispatching. Ensure seamless connections among trunk lines, branch lines, and network stations to minimize operational exceptions.

II. Qualifications

• Associate degree or above; majors in Logistics Management, Supply Chain Management, Industrial Engineering, or related fields are preferred. (Note: Bachelor's degree or above is legally required for Italian Blue Card sponsorship).
• Minimum of 3 years of operations management experience in logistics, express delivery, transportation, warehousing, hubs, or 3PL.
• Familiar with express delivery or logistics operational processes; understand core segments such as hub operations, transit operations, vehicle dispatch, route planning, loading/unloading, sorting, and time-definite management.
• Strong on-site management capabilities and stress resistance; able to adapt to a fast-paced, high-intensity, and highly volatile operational environment.
• Excellent cross-departmental communication and coordination skills; able to drive joint problem-solving across stations, transportation, hubs, and customer service.
• Possess a valid Italian work visa, or meet the requirements for working in Italy (e.g., eligible for an Italian Blue Card sponsor).
• Italian and English can be used as a working language; proficiency in Mandarin Chinese is highly preferred.