ETRO_Montenapoleone _ Client Advisor FT

pFondata nel 1968 da Gerolamo Etro e con sede a Milano, Etro è oggi un marchio del lusso con una portata globale e che vanta il riconoscimento da parte dei consumatori di tutto il mondo. La presenza internazionale di Etro è basata su una strategia multi-channel che rende l’offerta del marchio disponibile sui diversi mercati, a partire dai circa 140 flagship store in oltre 58 Paesi tra Europa, Stati Uniti, Middle East e APAC. Milano, Londra, Parigi, New York, Pechino e Tokyo sono solo alcune delle capitali in cui Etro vanta una solida presenza attraverso prestigiose location posizionate nelle vie principali della mappa dello shopping di lusso. La rete distributiva di Etro include inoltre 20 punti vendita travel retail che estendono l’esperienza di acquisto del brand ai maggiori aeroporti internazionali, oltre ad un’accurata selezione dei principali department store e boutique multimarca sul canale wholesale. /ppbr/ppbr/ppWe are looking for full‑time Client Advisors to join our Boutique in Montenapoleone /ppShe/he will have to provide customers with high quality service by meeting their needs and expectations as well as to spread the philosophy and the culture of the Brand. /ppbr/ppbKey Responsibilities /b: /pulliProvide exceptional customer service experience by assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Etro history and heritage /liliAssist customers accordingly with Etro selling ceremony /liliDiscuss with clients and give advice on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products /liliEnsure the achievement of the Store goals, enhancing and developing the business /liliBuild and strengthen relationships with customers by developing CRM strategies /liliEstablish good group dynamics, through efficient communication /liliContribute to manage the visual display of the products in accordance with Etro visual guidelines /liliHelp ensuring the products replenishment and physical inventory of merchandise /li /ulpFollow Company grooming, accordingly with Etro standards and policies /ppbr/ppbKey Requirements /b /pulliDeep passion for fashion and luxury /liliExperience in a similar role within fashion retail companies /liliAbility to drive and exceed individual and store results, as well as excellent commercial awareness and customers’ attitude /liliAbility to adapt to different customers /liliTeam-playing attitude /liliStrong communication skills /liliAbility to work in a dynamic environment /liliFluent in english. Another language is a plus /liliSalary Range: 35.000- 42.000€. /li /ul