Gelato Ambassador Intern - Bvlgari Hotel Milano

Job Title: Gelato Ambassador Intern – Bvlgari Hotel Milano

Location: Bvlgari Hotel Milano
Department: Food & Beverage / Kitchen
Reports to: Food & Beverage Director / Executive Chef

Position Overview

We are looking for an enthusiastic, service-driven and passionate Gelato Attendant Intern to join our exclusive Niko Romito Gelato Project at Bvlgari Hotel Milano.

This internship offers a valuable opportunity to learn and develop within a luxury hospitality environment, supporting the team in delivering an exceptional guest experience through the daily operation of the dedicated gelato cart. You will gain hands-on experience while contributing to memorable guest interactions and high service standards.

The ideal candidate is eager to learn, demonstrates a positive attitude and shows a genuine interest in hospitality, food and guest engagement.

Main Responsibilities

• Support the daily operations of the gelato cart in line with hotel and brand standards.
• Welcome and interact with guests in a warm, professional and approachable manner.
• Assist in presenting and describing gelato flavors and concepts.
• Support service activities ensuring good presentation and consistency standards.
• Help maintain cleanliness, hygiene and food safety procedures.
• Assist in monitoring stock levels and reporting replenishment needs.
• Support setup, preparation and closing procedures of the gelato station.
• Contribute to maintaining the cart and surrounding area visually clean and organized.
• Learn how to anticipate guest needs and support the team in delivering attentive service.
• Collaborate with Restaurant, Kitchen and F&B teams to ensure smooth daily operations.
• Follow company procedures, grooming standards and health & safety regulations.

Candidate Profile

• Educational background or current studies in Hospitality, Tourism, or related fields preferred.
• Strong interest in hospitality and guest service.
• Good interpersonal and communication skills.
• Positive attitude, willingness to learn and team spirit.
• Attention to detail and ability to adapt in a dynamic environment.
• Flexibility to work weekends, holidays and rotating shifts.
• Basic knowledge of English & Italian; additional languages are a plus.
• Interest in artisanal food and gelato concepts is considered an advantage.

What We Offer
An opportunity to gain practical experience in an iconic luxury hospitality environment, becoming part of a unique project where Italian excellence, craftsmanship and memorable guest experiences come together. This internship will allow you to develop professional skills and build a strong foundation for a future career in hospitality.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand. In joining Bulgari Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.