Senior Service Development Manager - Tax & Customs Anti-Fraud

Overview

In this role you shape the anti-fraud and tax/commercial modernization portfolio for SGS, collaborating with government and technology partners to deliver innovative revenue assurance and border-management solutions. You will drive global service growth by identifying opportunities, building business cases, and steering investments in new products and services. Working across regions with public-sector stakeholders, you'll accelerate adoption in emerging markets while advancing SGS's mission to protect public revenues. This is a strategic, cross-functional role that blends government affairs, product development, and international partnerships to influence global standards.

Responsabilità

• Identify and develop opportunities in emerging markets to expand anti-fraud and customs modernization offerings
• Develop compelling business cases and support investment decisions for new services
• Drive growth initiatives across existing and new international markets
• Support development and commercialization of services: revenue assurance, customs valuation control, anti-illicit trade, track & trace, tax stamp programmes, risk management, trade facilitation, and digital government platforms
• Lead complex government opportunities, participate in tender strategies and international bids
• Build relationships with key public-sector stakeholders and regional commercial teams to accelerate growth
• Collaborate with cross-functional experts and represent SGS at international events
• Act as a thought leader on anti-fraud, customs, taxation and trade facilitation topics

Requisiti fondamentali

• 7+ years of experience in tax, customs, trade facilitation, anti-fraud or government advisory environments
• Strong understanding of customs, taxation, border management or revenue assurance ecosystems
• Experience driving innovation across products, services, and business models
• Exposure to business development, client engagement, commercial strategy or sales activities
• Ability to engage credibly with senior government stakeholders
• Experience in international and multicultural environments
• Entrepreneurial mindset with a passion for growing businesses
• Desirable: anti-fraud, illicit trade prevention, revenue assurance; customs modernization, digital government or tax transformation; public tenders and government procurement; African markets; French language; product development or go-to-market experience
• entrepreneurial mindset
• credibility with senior government stakeholders
• cross-cultural collaboration
• revenue assurance
• customs modernization
• digital government platforms