Performance & Monitoring Specialist

ppAs a bPerformance Monitoring Specialist /byou will participate and actively contribute to ambitious growth targets of NHOA designing, crafting and implementing a world class after sales service at NHOA. You will be in charge of the bafter-sale /b activities for the Battery Energy Storage Systems installed by NHOA. Reporting directly to the Head of Service, you will perform and oversee the OM activities with a truly customer-centric and results driven approach supporting our key costumers. /p h3Task And Duties: /h3 ul liSupervise and monitor remotely NHOA Energy plants to guarantee the full operation of the systems and to maximize their performances; /li liPrompt remote and on-site support to the customer in terms of quick response in case of failure/fault on any components/assets to restore system functionalities in the shortest time possible; /li liAnswer via e-mail and/or phone to any technical inquiries escalated by the Client; /li liPerform fast troubleshooting activities through plant HMI, data analysis and PLC code debug; /li liAssist the Head of Service in managing Client relationships and, where needed, plant performances in order to verify compliance with contractual obligations; /li liPerform as required, the scheduled preventive and corrective maintenance activities on site, considering both electrical and minor mechanical works, in accordance with the internal and external regulations, relevant standards, and codes of practice; /li liReporting on corrective/preventive maintenance and on system analysis; /li liWhere applicable, coordinate third-party OM contractors and/or NHOA suppliers in executing preventive and corrective maintenance activities on site, considering both electrical and minor mechanical works, in accordance with internal and external regulations, relevant standards, and codes of practice and monitoring compliance with Division of Responsibilities agreed between NHOA and the other party; /li liResponsible for documenting all work (accurate and up to date) carried out in relation to preventive and corrective maintenance, remediation, repairs, performance, in accordance with NHOA/Client guidelines; /li liKeep updated spare parts and consumables available on site, tracking any equipment used and being responsible for pointing out replenishment needs; /li liActively contribute to the improvement of the Service processes and procedures by providing "from the field" feedback; /li liParticipation in training courses on specialized topics, locally or abroad as required; /li liWhere applicable, support the commissioning team on-site as required. /li /ul h3Requirements: /h3 ul liEngineering Degree or High-school Diploma in Technical subjects (electrical / mechanical / electronic or similar) or more than a three years’ working experience as electrical tester or maintainer. Engineering degree is considered as a plus; /li liPrevious experience in PLC testing, programming, and coding (or at least basic knowledge). /li liGood knowledge of written and spoken English (knowledge of other languages – especially Spanish – would be a plus); /li liGood knowledge of MS Office (Word, Excel, PowerPoint); /li liFast learning (also “training on-the-job”) on the functionality and critical issues of a product/system; /li liPrioritize safety and engage in hazard/ incident reporting; /li liExcellent problem-solving and fault-finding skills; /li liAbility to work in a team with a proactive mindset and motivation. /li /ul h3Location: /h3 pMilan (MI), with availability to travel to Cosio Valtellino at least once per week (higher frequency required in the first months) /p h3What we offer: /h3 ul liA permanent full time contract; /li liCompetitive compensation starting from € 30.000,00 (depending on seniority and experience), along with an attractive total rewards package including welfare programs, and additional company benefits. /li liProfessional experience in an international environment with frequent contact with other colleagues and partner around the world; /li liStrengthen cross-functional communication skills; /li liBe part of the young (35 on avg.) and international (+36 nationalities) group and work in a dynamic and fast-moving environment; /li liA revolutionary way of remote working that meets your needs; /li liAlways room for new ideas! /li /ul pThis announcement is addressed to both sexes, in accordance with Law 903/77 and Legislative Decree 198/2006, and to people of all ages and nationalities, in accordance with Legislative Decrees 215/03 and 216/03. /p /p #J-18808-Ljbffr