Data & AI Architect

ph3Description /h3 pSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. /p pReady to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. /p pAs an AI and Data Technical Architect, you will act as a senior, hands-on technical leader and trusted advisor to our customers. You will be responsible for designing, validating, and operationalizing enterprise-grade data and AI architectures centered on Salesforce D360 and the Agentforce platform. This role sits at the intersection of data engineering, platform architecture, and applied AI, requiring you to guide customer Chief Data Officers and Enterprise Architects through emerging AI solutions. You will work side-by-side with Account Executives and Product teams to ensure customers realize the full value of the platform by designing scalable, secure solutions that integrate D360 into complex enterprise ecosystems- including hyperscalers, data lakes, and governance frameworks. /p h3Responsibilities /h3 ul lipLead pre-sales technical design by analyzing customer needs and recommending solutions aligned with Agentforce capabilities and integration with external agent frameworks. /p /li lipShape best practices around generative AI, agent interoperability, prompt engineering, Data Cloud, and cross-platform integrations. /p /li lipCollaborate with AEs and SEs to build hands-on prototypes and demos using Agentforce and integrated external agents. /p /li lipDevelop thought leadership content - demo templates, whitepapers, enablement sessions - focused on agent lifecycle, integration strategy, and technical effectiveness. /p /li lipAct as a central technical knowledge resource, proactively addressing internal technical inquiries, facilitating deep technical enablement, and documenting best practices to empower specialist teams across the organization. /p /li lipIf you are naturally curious about AI and Data, love diving into new technologies, and enjoy educating others while crafting solutions that deliver real business impact, we want to talk to you! /p /li lipUnderstand Agent Interoperability - Map and integrate external agents from hyperscalers (e.g. Copilot, Gemini) into Agentforce via open standards (MCP, A2A); design how these systems collaborate. /p /li lipEnable Conversational Background Agents - Use Agentforce Studio and Agent Builder to configure chat and background agents; integrate with external channels including voice via hyperscaler APIs. /p /li lipDrive Prompt Engineering Lifecycle Strategy - Lead prompt design, testing, monitoring, and iteration; define agent lifecycle best practices from development through refinement. /p /li lipBuild Hands-On Demos Prototypes - Co-create quick prototypes (2 weeks) with AEs demonstrating integration between Agentforce and external agents or services. /p /li lipLead Pre-Sales Workshops - Facilitate whiteboarding, deep-dive sessions, and quick enablement for customers and internal teams. /p /li lipAdvise on Data Integration - Integrate Data Cloud (D360), CRM, MuleSoft APIs, and external agent endpoints ensuring cohesive architectures that align with compliance and governance policies. /p /li lipSupport Early Adoption - Occasionally assist in proof-of-value engagements post-sale by tuning agents and guiding customers toward self-sufficient enablement. /p /li lipOwn Technical Architecture Decisions - Oversee data modeling, identity resolution, real-time vs. batch patterns, data graph design, and activation strategies within D360. /p /li lipOwn Technical Enablement - Create and manage accessible technical documentation, knowledge bases, and FAQ resources to rapidly resolve internal technical inquiries, empowering specialist teams to handle technical discussions confidently. /p /li /ul h3Required Qualifications /h3 ul lipTechnical Pre-Sales/Consulting - 7+ years of hands-on experience designing and delivering data, analytics, and AI architectures in enterprise environments. /p /li lipExternal Ecosystem Knowledge - Strong understanding of external agent ecosystems and interoperability. /p /li lipProven Track Record - Experience in prompt engineering, agent lifecycle management, and hands-on prototype development. /p /li lipAI ML Expertise - Experience with machine learning concepts (predictive and generative AI), plus the ability to communicate value to diverse audiences. /p /li lipData Stack Knowledge - Deep expertise in modern cloud data platforms (Snowflake, Databricks, BigQuery, Redshift) and data ingestion patterns (batch, streaming, CDC). /p /li lipHands-On Development - Proficiency in programming (e.g., JavaScript, Python, SQL, R) and data frameworks like pandas or Jupyter. /p /li lipExcellent Communication (in both Italian and English) - Strong presentation skills; adept at explaining complex ideas and guiding stakeholders toward impactful solutions. /p /li lipCuriosity Continuous Learning - Passion for exploring new AI frameworks, sharing insights, and experimenting with cutting-edge technologies. /p /li /ul h3Preferred Qualifications /h3 ul lipSalesforce Expertise - Hands-on experience with Salesforce Agentforce and deep fluency with D360 and core Salesforce platform services. /p /li lipAdvanced Integration - Experience integrating Salesforce with external agents via APIs and open standards (MCP, A2A). /p /li lipGovernance Observability - Familiarity with prompt governance, observability, and monitoring frameworks. /p /li lipCross-Platform Background - Background in cross-platform integrations (e.g., Hyperscaler SDKs to Salesforce Flows). /p /li lipMultimodal Pipelines - Prior exposure to conversational voice pipelines or multimodal integrations via hyperscaler services. /p /li lipAdvanced AI/ML Frameworks - Exposure to frameworks (TensorFlow, PyTorch), MLOps practices, and cloud AI platforms like Google Vertex AI or AWS Sagemaker. /p /li /ul /p #J-18808-Ljbffr