Servicenow Platform Architect

ph3Servicenow Platform Architect /h3 pCompany: Nordex SE /p pJob Title: ServiceNow Platform Architect /p pContract: Full-time /p pCountry: Italy /p pLocation: Chennai, India /p pRole Summary: The ServiceNow Platform Architect is responsible for defining and governing the overall ServiceNow architecture, roadmap, and platform standards. The role ensures scalable, secure, and high-performing solutions aligned with enterprise architecture, ITIL best practices, and business objectives. The architect works closely with stakeholders, developers, administrators, and application managers to deliver integrated solutions across ServiceNow modules. /p h3Key Responsibilities /h3 ul liDefine and maintain ServiceNow platform architecture, standards, and governance. /li liLead solution design for ITSM, ITOM, CMDB, Discovery, HAM/SAM, HRSD, CSM, and related modules. /li liDesign and oversee integrations using REST, SOAP, IntegrationHub, MID Server, SSO, OAuth, and SCIM. /li liDrive CMDB, Discovery, and Service Mapping strategy and data governance. /li liEnsure platform security, performance, scalability, and availability. /li liEstablish development standards, testing strategies, release management, and CI/CD practices. /li liCollaborate with Enterprise Architecture, Infrastructure, Security, and Data teams. /li liLead technical reviews, platform upgrades, and architectural governance. /li liMentor developers and administrators, driving engineering best practices. /li liAct as the primary technical liaison with ServiceNow and implementation partners. /li /ul h3Qualifications Experience /h3 ul liBachelor's or Master's degree in Computer Science, Information Systems, or related field. /li li6-12 years of ServiceNow experience, including 3-5+ years in architecture or technical leadership roles. /li liStrong expertise in ITSM, ITOM, CMDB, Discovery, Service Mapping, and HAM/SAM. /li liDeep knowledge of ServiceNow scripting, Flow Designer, IntegrationHub, ACLs, and platform architecture. /li liExperience with enterprise integrations, performance tuning, and DevSecOps practices. /li liStrong understanding of ITIL v4 and Service Management best practices. /li /ul h3Key Competencies /h3 ul liStrong communication and stakeholder management skills. /li liStrategic thinking with excellent problem-solving ability. /li liHigh ownership, accountability, and attention to detail. /li liAbility to work in a fast-paced, global, cross-functional environment. /li liStrong leadership and mentoring capabilities. /li /ul pNordex adheres to a policy of equal employment opportunity. All employment decisions are made without regard to religion, age, sex, color, national origin, handicap, or other protected class and in full compliance with all federal and state laws. /p /p #J-18808-Ljbffr