Head Of It Operations

pstrongThe Opportunity: /strong /ppWe are supporting an international organization in the search for a Head of IT Operations to lead and continuously improve its global IT infrastructure and operational services. /ppReporting directly to the Global Head of IT, you will be responsible for ensuring the reliability, security, scalability, and performance of the company's IT landscape while leading internal teams and managing strategic technology partners. /ppThis is a highly visible leadership role combining technology, service management, people leadership, and infrastructure strategy in a global environment. /ppbr / /ppstrongKey Responsibilities: /strong /pulliLead and develop the IT Operations and Infrastructure function on a global scale. /liliEnsure high availability, performance, and security of enterprise IT services. /liliManage hybrid infrastructure environments across on-premise, private cloud, and public cloud platforms. /liliOversee networking, cloud services, endpoint management, identity services, and cybersecurity operations. /liliDrive continuous service improvement and operational excellence. /liliManage external vendors and service providers, ensuring delivery against agreed SLAs. /liliEstablish and maintain IT operational processes, including Incident, Problem, Change, and Service Management. /liliSupport Business Continuity and Disaster Recovery initiatives. /liliCollaborate with business and technology stakeholders to align IT operations with strategic objectives. /liliLead and mentor technical teams across international environments. /li /ulpbr / /ppstrongWhat We Are Looking For: /strong /pulliProven experience in IT Operations, Infrastructure Management, or Service Delivery leadership roles. /liliPrevious responsibility for managing technical teams and external providers. /liliStrong background in enterprise IT environments and operational governance. /liliExperience with ITIL-based service management practices. /liliExcellent stakeholder management and communication skills. /liliStrong analytical and problem-solving capabilities. /liliFluent English. /li /ulpbr / /ppstrongTechnical Environment: /strong /pulliMicrosoft Azure /liliMicrosoft 365 /liliActive Directory Microsoft Entra ID /liliWindows Server Linux environments /liliVMware or Hyper-V /liliEnterprise Networking /liliFortinet technologies /liliSD-WAN SASE solutions /liliMicrosoft Intune /liliBackup Disaster Recovery platforms /liliInfrastructure Monitoring Tools /liliITSM Platforms /liliPowerShell and Bash scripting /li /ulpbr / /ppstrongWhy Join? /strong /pulliGlobal scope and high visibility within the IT organization. /liliOpportunity to shape and modernize enterprise IT operations. /liliLeadership role with direct impact on business performance and technology strategy. /liliInternational environment with exposure to complex infrastructure and cloud transformation initiatives. /li /ulpbr / /ppstrongLocation: /strongGreater Milan Area (hybrid) /ppstrongSalary Range: /strong€70,000 - €90,000 gross annual salary, depending on experience, plus bonus and benefits. /p