Critical Operations Manager

ph3The role /h3 pAs a bCritical Operations Manager (COM) /b, you will be responsible for bmanaging critical operations activities /b within the bData Center /b, ensuring the bsafe and continuous operation /b of the facility and the delivery of a bhigh-quality service /b to customers and users. You will blead the Critical Operations team /b, bmanage relationships with customers and suppliers /b, and ensure bmaintenance and operational activities /b are performed according to bcompany processes, methods, and safety standards /b. /p h3Key Responsibilities /h3 ul liLead critical operations activities for the Data Center, ensuring safe and continuous operations and high-quality service delivery /li liLead and manage the Critical Operations team /li liMonitor site operations through BMS and PMS platforms /li liManage routine activities on electrical and mechanical equipment /li liEnsure timely and effective responses to customer and user needs /li liEnsure all scheduled maintenance activities are completed on time /li liManage critical situations and extraordinary operational activities /li liPlan and manage technical tasks and equipment /li liApply maintenance processes and operational methods /li liVerify compliance with safety standards and the correct use of PPE /li liManage relationships with customers and suppliers /li liAttend periodic meetings with customers /li liPrepare and maintain operational documentation, including RCA, SOP, MOP, EOP, and reports /li liManage customer cases through NetSuite and activities through Modius /li liSupport the development of the technical and interpersonal skills of team members /li /ul h3Required Skills And Background /h3 ul liAt least 5 years of experience in maintenance activities within an industrial environment; experience in critical environments is an advantage /li liGood knowledge of critical infrastructure maintenance and repair activities /li liHigh school diploma or University degree in Electrical or Mechanical Engineering /li liStrong knowledge of safety regulations and the correct use of PPE /li liCustomer-oriented mindset and service approach /li liStrong communication, interpersonal, and team management skills /liliGood digital skills and familiarity with Microsoft Office applications (Word, Excel, PowerPoint) /li liKnowledge of NetSuite and Modius is considered an advantage /li liFluent in Italian and good command of written and spoken English /li /ul h3What We Offer /h3 ul liSalary Range (Gross Annual Salary - RAL): €65.000 - €75.000 + performance bonus /li liContract type: Italian CCNL Commerce (Commercio - Terziario, Distribuzione e Servizi) /li liMeal vouchers and corporate welfare program /li liHealth insurance and access to the complementary pension fund, in accordance with the collective agreement /li liWork on critical digital infrastructure, supporting the development and operation of some of Europe's most advanced data centre environments /li liBuild your future with STACK, gaining exposure to large-scale projects and clear opportunities for professional growth across a fast-growing European platform /li /ul pThe compensation range shown reflects the expected salary range for this position. Final compensation will be determined fairly and transparently within this range, based on the candidate's professional experience, skills and qualifications. /p h3About STACK Infrastructure /h3 pSTACK is a proven, trusted partner for the world’s most innovative companies, designing, developing and operating sustainable global digital infrastructure. Backed by an unmatched record of reliable delivery and development expertise, STACK brings speed, scale, certainty and responsibility to the demands of a rapidly evolving digital infrastructure landscape. /p pAt STACK we are committed to fostering a culture of diversity, equity, and inclusion, and we process all applications in full compliance with GDPR, ensuring a fair and transparent recruitment process for every candidate. /p pFor more information about STACK, please visit: . /p /p #J-18808-Ljbffr