Sales Manager MICE (M/F/NB)

MAMA?

Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!

These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price. 

More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy.

Whatever your role, we're all here to make the customer experience as unforgettable as possible. 

Our mission: to bring little moments of happiness to people.

Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience.

Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.

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Our commitment to diversity and inclusion: 

Mama is an inclusive company, and our ambition is to recruit and promote diverse talent. Our advertisements are gender-neutral, so the masculine gender is used here to lighten the text. 

Job Description

You got the gift of gab ️, business acumen , and overflowing energy! ⚡ You enjoy making corporate events, seminars, and unforgettable parties sparkle. Would you like to join us as MICE Sales Manager and contribute to the opening of our Mama Shelter in Como?

THE MISSION

Reporting to the Sales Director , you will be the maestro of our MICE events in Como. Your goal? To make Mama Shelter Lake Como THE must-visit destination for companies and groups by smashing our revenue targets & respecting our unique DNA.

• You unearth, develop, and pamper our MICE client portfolio , from agencies to large corporations, all while crafting quarterly attack plans to seduce the market.
• As an ambassador, you proudly fly Mama’s colors at trade shows and sign the best deals with a smile and unwavering determination.
• You work hand-in-hand with the events team to transform every request into success , ensuring fluid communication with all departments.
• Market detective ️‍♀️, you analyze the competition and collaborate with the GSO to sniff out new global opportunities, always staying one step ahead.
• Make Mama proud! You organize unforgettable site visits, client events that leave a lasting impression, and you welcome our VIPs like kings & queens!

Qualifications

MADE FOR YOU? ONLY IF…

• You have strong experience in hospitality sales, with solid expertise in MICE and F&B events
• You’re a natural dealmaker who thrives on building relationships and closing business
• You think strategically but act operationally ⚡
• You’re results-driven and motivated by targets and achievements
• You’re comfortable presenting, networking, and representing the brand externally
• You collaborate easily across departments to achieve shared goals
• You remain calm and adapt quickly to changing market conditions ✨
• You are proactive , curious, and always looking for the next opportunity
• You respect confidentiality and maintain strong professional integrity ✅

YOUR LITTLE EXTRAS :

• Pre-opening or lifestyle hospitality experience is a plus ✨
• You combine commercial sharpness with Mama’s fun personality ⚖️
• You’re a true team player, we all roll up our sleeves together, help each other, and support each other.
• You’re passionate & creative, ready to bring your touch ✨!

Additional Information

Next, we're sure you know the tune :

First melody: “At Mama, no AI! We review your application in person and take the time to understand your background.

First verse: We organise an initial telephone interview with our People & Culture Team to see if your application fits in with our rhythm.

Chorus: Once you've passed the phone interview, we'll arrange a remote meeting or a meeting at Mama to meet the Gang!

Last verse: Naturally, you'll receive a response from us within two to three weeks at the latest, whether it's a ✔️ or a ✖️.