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Sales Account Director - The St. Regis Venice

Marriott International

Overview

As National Account Sales Director you drive revenue growth by managing a portfolio of national accounts for Marriott brands. You build strategic partnerships with key buyers, align account plans with company goals, and maximize market share across properties. You work with cross-functional teams to deliver value, loyalty, and profitable share, while executing account strategies and ensuring exceptional service delivery. This role offers impact at scale within a globally recognized hospitality brand.

Responsabilità
  • Develop and implement the overall account strategy for assigned accounts
  • Retain, expand and grow account revenue through penetration and initiatives
  • Penetrate accounts for group, transient, extended stay, and catering sales
  • Identify new accounts and qualify opportunities with Sales and Marketing
  • Articulate financial benefits of proposals to customer objectives
  • Manage account data and reporting in Opera Sales and Catering
  • Coordinate with leadership to ensure account strategy execution at property level
  • Represent all Marriott lodging brands in servicing accounts
  • Monitor market conditions and adjust account strategies accordingly
  • Support in-market needs and data gathering/reporting functions
  • Ensure compliance with Marriott Customer Service Standards and Brand Standards
  • Deliver two-way communication to sustain win-win relationships
  • Resolve guest issues promptly and escalate to property leadership when needed
  • Act as Subject Matter Expert on accounts, market activity, and customer needs
  • Engage in market pull-through and cross-functional collaboration
Requisiti fondamentali
  • 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major with 3 years experience in sales/marketing
  • OR 4-year degree in the same fields with 2 years experience
  • Total Account Management experience (preferred)
  • Hospitality sales experience (preferred)
  • English language proficiency (written and spoken)
  • Local language proficiency (written and spoken)
  • Relationship-building
  • Strategic thinking
  • Negotiation
  • Opera Sales and Catering system
  • Pricing and RFP processes
  • Proposal development and evaluation
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