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Italian-Speaking Customer Support Agent

1.100 €/mese

WW Talents

Job Description:

Build your international Customer Support career in Athens, Greece. A great opportunity that combines your career with the Mediterranean lifestyle.

Join an international team as an Italian-Speaking Customer Support Representative and work onsite in Athens, Greece in a dynamic, international, and multicultural environment.

Whether you are already in Greece or considering relocating from another EU country, this opportunity offers paid training, a competitive salary package, and full relocation support .

Position: Italian-Speaking Customer Support Representative
Location: Athens,Greece – Onsite
Schedule: 5 days per week, 8 hours/day withrotational shifts
Compensation: €1,100 gross/month x 14 salaries + Performance bonus upto15%+Fully paid training+ Full relocation package (flight ticket within EU, airport pickup + hotel accommodation + real estate agency fee)

Your Responsibilities

As an Italian-Speaking Customer Support Representative , you will:

  • Provide professional customer support in Italian via phone, email, and chat
  • Respond to customer inquiries and resolve account-related issues
  • Assist customers with platform, product, and service-related questions
  • Troubleshoot issues and provide effective solutions
  • Handle customer requests efficiently while maintaining a high level of customer satisfaction
  • Accurately document customer interactions in CRM and internal systems
  • Follow established quality and productivity standards
  • Help customers understand the platform and available features

What We're Looking For

  • Fluent Italian – C1/C2 level
  • English B2+ for training and internal communication
  • Strong communication and interpersonal skills
  • Customer-focused and empathetic approach
  • Strong problem-solving and troubleshooting skills
  • Ability to handle customer inquiries professionally and efficiently
  • Good attention to detail and accurate data entry
  • Flexible and comfortable working rotating shifts
  • Ability to work effectively in a fast-paced, international, multicultural team
  • No previous experience required – full paid training is provided
#J-18808-Ljbffr
Offerta di lavoro pubblicata 1 giorno fa
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