Director, Commercial Training & Sales Enablement (CTSE)

This is where your work makes a difference.At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.Here, you will find more than just a job—you will find purpose and pride. SummaryThe Director, Commercial Training & Sales Enablement (CTSE) is responsible for the strategic leadership, development, execution, and continuous improvement of commercial training and sales enablement initiatives supporting enterprise business responsibility for commercial training in the Western Europe (WEU) Business and also including CEEMEA for Advanced Surgery.This role serves as the commercial capability leader for the business, responsible for building and executing comprehensive learning and sales enablement strategies that accelerate sales team effectiveness, leadership capability, product adoption, customer engagement, and business performance. The Director leads commercial training strategy and deployment across the entire employee lifecycle, including onboarding, product and clinical education, sales methodology, leadership development, launch readiness, ongoing capability development, and performance advancement.The role engages with leaders at all levels from the President of each business through to individual contributors, and is a standing business partner and consultant of the leadership teams within the entire geography listed above and sits on the Global CTSE Leadership Team. Working closely with Commercial Leadership, Global and Regional Marketing, Clinical, Medical, Human Resources, and Global CTSE partners, this individual will influence strategic priorities, identify capability gaps, capture data and analytics, and develop scalable learning solutions that drive measurable business outcomes. The Director will lead a team of training professionals and manage training investments, resources, and external partners to ensure successful execution of business priorities across the region supporting ~500 sales employees in the region including sales leaders and sales representatives.Key ResponsibilitiesCommercial Training & Enablement StrategyDevelop and execute a comprehensive commercial training and sales enablement strategy aligned to global CTSE pillars and enterprise business objectives across the WEU marketsPartner with senior commercial leadership to assess organizational capabilities, identify performance gaps, and prioritize development initiativesCreate and maintain a multi-year capability roadmap that supports business growth, product innovation, market expansion, and changing customer needsEnsure training and sales enablement priorities are aligned with global capability frameworks, standards, and strategic initiativesAct as the primary strategic advisor to business leaders on capability development, learning effectiveness, and sales readinessSales Force & Leadership DevelopmentLead development and execution of training programs in conjunction with the global COE in CTSE. Programs will support sales representatives, sales leaders, clinical specialists, and channel partnersOversee new hire onboarding and certification programs to accelerate time-to-productivityAssess need for and implement sales leadership development programs focused on coaching, talent development, execution excellence, and performance managementDrive adoption and reinforcement of selling methodology, customer engagement strategies, and commercial best practicesEnsure field teams possess the product, clinical, market, competitive, and selling capabilities required to achieve business objectives and oversee certification processes, implementation, and outcomesLaunch Readiness & Business TransformationPartner with Global and Regional Marketing, Medical Affairs, and Commercial Leadership to develop and execute launch readiness strategiesEnsure field readiness for new products, services, digital solutions, and strategic initiativesLead organizational change management and capability-building efforts associated with commercial transformation initiativesImplement innovative learning technologies and approaches that improve learner engagement, retention, coaching, and performanceStakeholder Leadership & Business PartnershipBuild trusted relationships with stakeholders across all levels of the organization, including senior executives and Business Unit leadershipServe as a key member of business planning and leadership forums to ensure capability implications are incorporated into strategic decisionsInfluence and align cross-functional stakeholders around capability priorities, resource allocation, and enablement strategiesCollaborate with Global CTSE teams to ensure consistency, scalability, and sharing of best practicesTraining Effectiveness & AnalyticsPartner with the Global CTSE Center of Excellence (COE) to establish and monitor metrics to evaluate training effectiveness, field readiness, learning adoption, and business impactPartner with CTSE COE to map curriculum and learning assets against business needs to develop the right learning pathways by role and businessUtilize data and performance insights to continuously improve learning programs and capability initiativesMonitor and share dashboards with regional leadership demonstrating the value and impact of training investmentsLeverage analytics to identify capability gaps and emerging development opportunitiesPeople LeadershipLead, coach, and develop a team currently including five Senior Training ManagersFoster a high-performance, collaborative culture focused on innovation, accountability, and continuous improvementEstablish clear objectives, development plans, and success measures for team membersBuild organizational capability and succession pipelines to support future business needsFinancial & Operational LeadershipDevelop and manage annual operating plans and budgets for training and sales enablement initiativesEnsure effective prioritization and allocation of resources to maximize business impactManage business-related vendor partnerships and learning solutions while collaborating with senior leadership on broader vendor governanceOversee planning and execution of major training events, sales meetings, national training meetings, leadership development programs, and field-based learning experiencesQualificationsDemonstrated success leading commercial training, sales enablement, sales effectiveness, or capability development organizationsProven ability to influence and collaborate with senior leaders in a complex, matrixed environmentStrong strategic planning, business acumen, and organizational capability development expertiseExceptional communication, facilitation, and executive presentation skillsDemonstrated experience leading cross-functional initiatives and driving organizational changeStrong analytical skills with the ability to translate performance data into actionable business insightsProven ability to lead teams, develop talent, and build high-performing organizationsAbility to effectively manage multiple priorities and adapt to evolving business needsExperience implementing innovative learning technologies, digital learning strategies, and modern enablement solutionsWillingness and ability to travel up to 50% across the region of responsibilityPreferred CapabilitiesCommercial capability strategy and workforce development planningSales methodology implementation and reinforcementLeadership development and coaching program implementationLearning impact analysis and performance consultingLaunch readiness and commercial execution planningChange management and transformation leadershipLearning technology, LMS, and digital learning ecosystem expertiseAI-enabled learning, coaching, and sales enablement solution experienceVendor management and learning partner oversightExecutive stakeholder engagement and influenceEducation & ExperienceBachelor's degree in Business, Education, Marketing, Life Sciences, Organizational Development, or a related fieldAdvanced degree (MBA, Master's in Learning & Development, Organizational Leadership, or related discipline) preferredMinimum of 10 years of relevant experience in commercial training, sales enablement, sales leadership, commercial excellence, or related healthcare industry rolesExperience in medical device, healthcare technology, diagnostics, life sciences, or other regulated healthcare environments preferredPrior people leadership experience managing professional-level teams preferredDemonstrated success leading regional or multi-business commercial capability initiatives preferredWe understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The minimum salary for this position is 112,000 annually. Your initial pay could be at the minimum or higher based on skills, expertise, experience, and other relevant factors, all of which are subject to change. This position may also be eligible for competitive benefits, discretionary bonuses, incentives, and/or long-term incentive. For questions about our pay philosophy and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.Equal Employment OpportunityBaxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.Reasonable AccommodationsBaxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.Recruitment Fraud NoticeBaxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.SummaryLocation: Roma; Warsaw, Masovian; Madrid, Madrid; Reading, BerkshireType: Full time