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Senior Service Development Manager - Tax & Customs Anti-Fraud

SGS

Overview

In this role you shape the anti-fraud and tax/commercial modernization portfolio for SGS, collaborating with government and technology partners to deliver innovative revenue assurance and border-management solutions. You will drive global service growth by identifying opportunities, building business cases, and steering investments in new products and services. Working across regions with public-sector stakeholders, you'll accelerate adoption in emerging markets while advancing SGS's mission to protect public revenues. This is a strategic, cross-functional role that blends government affairs, product development, and international partnerships to influence global standards.

Responsabilità

  • Identify and develop opportunities in emerging markets to expand anti-fraud and customs modernization offerings
  • Develop compelling business cases and support investment decisions for new services
  • Drive growth initiatives across existing and new international markets
  • Support development and commercialization of services: revenue assurance, customs valuation control, anti-illicit trade, track & trace, tax stamp programmes, risk management, trade facilitation, and digital government platforms
  • Lead complex government opportunities, participate in tender strategies and international bids
  • Build relationships with key public-sector stakeholders and regional commercial teams to accelerate growth
  • Collaborate with cross-functional experts and represent SGS at international events
  • Act as a thought leader on anti-fraud, customs, taxation and trade facilitation topics

Requisiti fondamentali

  • 7+ years of experience in tax, customs, trade facilitation, anti-fraud or government advisory environments
  • Strong understanding of customs, taxation, border management or revenue assurance ecosystems
  • Experience driving innovation across products, services, and business models
  • Exposure to business development, client engagement, commercial strategy or sales activities
  • Ability to engage credibly with senior government stakeholders
  • Experience in international and multicultural environments
  • Entrepreneurial mindset with a passion for growing businesses
  • Desirable: anti-fraud, illicit trade prevention, revenue assurance; customs modernization, digital government or tax transformation; public tenders and government procurement; African markets; French language; product development or go-to-market experience
  • entrepreneurial mindset
  • credibility with senior government stakeholders
  • cross-cultural collaboration
  • revenue assurance
  • customs modernization
  • digital government platforms
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