Operations Manager

We are a leading, fast-growing European consumer goods and home electronics company undergoing major international expansion. To strengthen our supply chain and distribution network across Europe, we are looking for a Operations Manager to join our team on-site.

Reporting directly to our international logistics leadership team at Spanish HQ, you will be the analytical backbone of local warehouse operations. In this role, you will bridge day-to-day fulfillment execution with end-to-end process optimization, turning operational data into actionable efficiency gains.

Main Responsibilities

• KPI Monitoring & Analysis: Define, track, and analyze key warehouse operational metrics (stock turnover, OTD, picking/packing accuracy, handling cost per unit, and cycle times).
• Warehouse Process Optimization: Analyze inbound, put-away, storage, and outbound flows to identify bottlenecks and implement layout and operational improvements.
• Inventory Management & Control: Oversee cycle counts and annual physical inventories, reconcile discrepancies between WMS/ERP and physical stock, and manage shrinkage/damage control.
• Daily Operational Support: Act as the operational/technical liaison between warehouse floor teams and Spanish HQ, ensuring compliance with operating standards.
• Reporting to HQ: Build dashboards (Power BI / Excel) and weekly/monthly operational tracking reports for the global Operations Management team.

Requirements

• Education: Bachelor’s degree in Industrial Engineering, Logistics, Business Administration, or a related field.
• Experience: Minimum 4 years of experience in warehouse operational analysis, continuous improvement, or distribution logistics (retail, FMCG, or e-commerce).
• Analytical Skills: Advanced Excel skills (pivot tables, complex formulas); hands-on experience with Power BI and familiarity with WMS/ERP systems (SAP, Microsoft Dynamics Navision, etc.) strongly preferred.
• Methodologies: Practical knowledge of continuous improvement frameworks (Lean, 5S, Kaizen).
• Required languages: advanced or native proficiency in Italian, Spanish and English.