VIP Vibes Only - Relocate to Greece - Italian Customer Expert for Mercedes

There are regular career moves... and then there are life-changing upgrades .

Imagine shutting down your laptop for the day and walking straight to the beach instead of rushing through dark, rainy commutes. Imagine starting your mornings with a freddo espresso under the Mediterranean sun, surrounded by palm trees, crystal-clear water, and an international crew of awesome colleagues.

We are looking for enthusiastic, tech-savvy Italian speakers to join the elite frontline customer experience team for Mercedes-Benz in sunny Greece!

What You’ll Actually Be Doing

You won’t just be answering calls—you’ll be the tech-savvy hero behind one of the world's most iconic luxury automotive brands. Everyday brings a new puzzle, helping high-profile drivers stay connected, safe, and moving smoothly.

Your Daily Jam:

• Connected Mobility & Smart Tech (CMS): Help drivers sync their smartphones to their Mercedes-Benz, navigate the Mercedes me app, toggle digital features, set up live traffic, and unleash the full power of their car's digital ecosystem.
• Roadside Rescue & Lifesavers (RSA): Be the ultimate knight in shining armor! When a driver hits a bump in the road or breaks down, you’ll step in with fast, empathetic, 24/7 support—coordinating breakdown assistance or towing to get them back on track safely.
• VIP Customer Service (CS): Handle premium inquiries like booking dealer appointments, answering warranty questions, assisting with workshop complaints, and making sure every customer feels like a VIP.

(Don't stress—you'll start by mastering 2 key skills during training, and we'll gradually upskill you to become a full 3-skill legend!)

Requirements

Who You Are

• Language Powerhouse: You speak fluent Italian (C1) - plus solid operational English (B2) .
• Tech-Savvy & Mobile-Adept: You know your way around iOS and Android like the back of your hand, can effortlessly explain how to set up a mobile hotspot, and navigate basic software like a pro.
• Problem Solver & People Person: You’re patient, positive, and know how to de-escalate high-stress situations (like helping a stressed driver stranded on the road).
• Fast Fingers: Typing speed around 25+ wpm with solid accuracy.
• No previous experience? No problem! Full paid, world-class training is provided to get you up to speed.

Benefits

Why You’ll Love Living & Working Here

The Ultimate Mediterranean Lifestyle: Work hard, play harder! Swap grey weather for 300+ days of Greek sunshine, stunning coastlines, vibrant nightlife, and mouthwatering food.

✈️ Smooth Relocation Package: We take the stress out of moving abroad! From flight assistance to accommodation support, we'll guide you every step of the way so you can pack your bags hassle-free.

Epic Team Vibe & Free Goodies: Look forward to frequent team activities (during and after work), a super friendly international atmosphere.

Real Career Growth: Gain hands-on experience with cutting-edge tools (including Microsoft 365 Copilot AI and advanced customer tech), boost your CV with a global top-tier brand, and unlock long-term career progression!

The Details

• Location: Greece (Athens)
• Hours: 24/7 rotational roster with seasonal peak vibes
• Start Date: Next training cohorts starting soon!

Ready to Start Your Greek Adventure?

Stop scrolling and start packing! Click Apply Now to submit your CV in English, and let’s turn your daily routine into a Mediterranean adventure! ☀️️