Senior Service Management Lead — IT Ops & Governance

pBe | Shaping the Future Poland seeks a Service Management Deputy Team Lead to bridge technology teams, stakeholders, and vendors. You will drive service quality, governance, and continuous improvement across the organization. /ppYou will own the Service Management framework, monitor KPIs and SLAs, and lead major incident follow-ups and service-maturity initiatives in a large enterprise environment. /p #J-18808-Ljbffr