It Application Specialist - Digital Experience

pAs IT Application Specialist, you will own the management and evolution of digital/e-commerce applications, with a focus on Salesforce Commerce Cloud and related platforms. You will collaborate with E-commerce, Digital and Omnichannel teams to translate business needs into robust solutions, ensuring stable operations and continuous improvement. You will coordinate partners across the full delivery lifecycle and govern external tech suppliers to meet standards. This role sits in IT Digital Experience Applications at our Milan HQ and offers a chance to shape our online customer journeys at scale. /pulliCompetitive Corporate Welfare Services /liliAct as the functional and technical reference for Salesforce Commerce Cloud and digital/e-commerce applications, ensuring effective management and evolution /liliPartner with E-commerce, Digital and Omnichannel teams to translate business needs into functional and technical solutions /liliEnsure application stability, performance and continuous improvement, overseeing day-to-day operations and service management /liliCoordinate development partners and project delivery across the full lifecycle, from requirements and solution definition to deployment and post-release activities /liliManage digital and e-commerce projects, ensuring alignment on scope, priorities, timelines and key milestones /liliGovern external technology partners, monitoring delivery, quality, timelines and adherence to agreed standards and ways of working /liliDegree in Computer Science, Information Technology, Engineering or a similar discipline /liliHands-on experience with Salesforce Commerce Cloud (SFCC) or a comparable enterprise e-commerce platform and headless CMS /liliGood understanding of e-commerce processes and digital customer journeys (web storefronts, product catalogue, content management, checkout, payments, order management and integrations) /liliSolid understanding of web technologies and application architectures (APIs, integrations, front-end technologies and common development patterns) /liliGood understanding of software delivery practices such as CI/CD, release management, testing and Agile methodologies /liliStrong communicator with both business and IT stakeholders /liliHighly organized and adaptable /liliAbility to manage multiple priorities and cross-functional workstreams in a fast-paced, international environment /liliSalesforce Commerce Cloud (SFCC) /liliHeadless CMS /li #J-18808-Ljbffr /ul