AI-Powered Channel Analyst for Multi-Brand Digital Care

pteam.blue is seeking a Business/Technical Analyst, Digital Channels to define requirements and customer journeys for AI-powered email and chat across brands. You will translate customer and business needs into clear channel requirements, conversation flows and processes that ensure digital interactions are accurate, efficient and on-brand. /ppYou will collaborate with brands and stakeholders to understand local requirements while identifying opportunities to standardise and scale solutions across /p #J-18808-Ljbffr