Application Engineer

Envolve Consulting, an indipendent company active in management search, selections an Application Engineer for an international company operating in plastic sector.

Main tasks and responsibilities

Provide deep technical engineering expertise to internal resources and customers from product specification, design, installation, replacement/repair and problem resolution resulting in best-in-class customer experience within assigned Industry Segment(s).

• Train, support and collaborate with Sales, Customer Care Operations and Marketing in identifying customer needs and innovative solutions fulfilling technical and application related specifications considering sustainable total cost of ownership

• Support the CC team on in order loading and in particular, configuring the non-standard orders

• Attain and maintain deep industry knowledge of belting/conveying solutions, products & services and customer applications in assigned industry segments(s)

• Support and provide application engineering training for internal resources and customers

• Leverage all available systems (CRM, ERP, Intranet, etc.) to capture, track and manage customer issues, commercial activities and problem resolution

• Maintain knowledge of internal products, services, updates and stay informed about competing products and services

• Work with Operations (fabrication & assembly) to identify and resolve any customer related challenges and/or sales opportunities

Education and experience

• Degree in Mechanical Engineering or Engineering of plastic materials or equivalent

• Minimum experience in an after-sales service or technical assistance

Place of work: Cordignano (TV).

Smart working: 20%

I CV ricevuti potranno essere comunicati all'azienda nostra cliente o ad altre che ne facciano richiesta per valutare un'eventuale assunzione. I candidati ambosessi (L.903/77) sono invitati a registrarsi su , dando il consenso al trattamento dei propri dati personali, ai sensi della normativa vigente sulla privacy. Un facsimile di informativa sulla privacy (art. 9, comma 3, D.Lgs. 276/03), è presente al seguente indirizzo Envolve Consulting srl (Aut. Min. ANPAL/0000150).