Client Advisor - Padova

ppDiesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. Diesel is a truly worldwide organization. It is present in more than 80 countries with 5,000 points of sale, including more than 400 company owned stores. /p pWe are currently looking for Client Advisor to join our Diesel Store in Padova. /p h3Key Responsibilities /h3 ul liAct and think first of the client and their experience, you have an in-depth knowledge of the desires, needs and expectations of clients. /li liWelcome and assist each client providing an excellent in-store experience at all times. /li liBe a master at storytelling and at the art of asking engaging questions. /li liCreate a long-term authentic bond with clients by making them feel the experience is truly about them. /li liDeal effectively with customer complaints by liaising with the line manager when necessary. /li liDemonstrate active leadership on the selling floor, to drive individual and team objectives and be accountable for sales results. /li liBe proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs. /li liProve Brand and product knowledge. /li liEnsure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures. /li liContribute to ensure a high level of security and is attentive to prevent product thefts, including tagging garments and merchandise on the floor. /li liThink innovatively about how we can improve and generate new ways, be up-to-date with new fashion trends and competitors. /li liDevelop and nurture meaningful and loyal client relationships through personal connections and CRM initiatives. /li liManage and drive sales by understanding client desires and create a hand-crafted experience for the client to achieve the best sales performance. /li /ul h3Key Requirements /h3 ul liPrevious experience in sales roles is a plus; Experience in structured Fashion Luxury/Retail Companies is a plus. /li liPassionate in Retail, Client service and commercial mindset. /li liExcellent understanding of the luxury sector and product sensitivity. /li liStrong communication skills. /li liWillingness evolve in the organization, willingness to relocate is a plus. /li liDigitally aware and open to new ways of working. /liliWe are looking for candidates with strong competencies in Decision Making, Strategic Thinking, Financial Acumen, Innovation, Focus on Customer and Execution. /li /ul h3Compensation Level /h3 ul liCCNL Commercio, Livello 5°- 4° /li liSalary range (gross annual): €23.320,64 - €25.052,02 /li liVariable incentive plan: from 0.6% to 1.8% of individual sales /li /ul pThe final offer will be determined based on experience, skills, and level of responsibility. We are open to candidates with different levels of seniority. /p h3What We Offer /h3 ul liFull Time contract /li liA competitive pay depending on Store performance: you will have commissions on concession sales /li liA range of development opportunities in Diesel and OTB group Store network in Italy and abroad /li liA generous employee discount on Diesel and OTB group Brands /li liA awesome, young and dynamic team /li liHighly inclusive working environment /li liLunch vouchers for each working day /li /ul pAs part of OTB Group, we work in a proactive environment, where everyone is challenged to achieve new goals, outstanding performances are recognized, and valuable career opportunities are provided to all employees. /p pFor us People come first: we have an international environment with employees of 60 nationalities and more than 60% women, with 35 years as average age. /p p#DSL /p pPrivacy policy available here: /p /p #J-18808-Ljbffr