Field Service Engineer - Medical In Tuscany

Experteer OverviewIn this Field Service Engineer role, you will repair, inspect, and maintain Stryker medical devices across the Tuscany, Lazio and Umbria regions. You’ll calibrate on-site per MDR, document activities, and support customers and recalls. You will install systems, perform software/hardware updates, and train colleagues and customers. Travel is 80% with home-based periods, contributing to service quality and customer satisfaction.Retribuzione / BenefitsRepair and inspect Stryker electronic/mechanical products (hospital beds, stretchers, ambulances, defibrillators)Perform annual inspection and calibration at customer sites according to MDRDocument technical reports and access information using software toolsAssist Quality with recalls and safety alertsFulfill service contracts with planned maintenanceProvide technical training to internal and external personnelInstall Stryker systems at customer sitesPerform software and hardware updatesProvide technical support to internal and external customersEnsure traceability of Stryker products via reporting toolsSchedule customer visits with sales or customer serviceTape documentation of service activities for internal/external useSupport billing for services and contribute to sales goalsAttend meetings and present to support team developmentWork in varied settings including hospitals and customer sitesResponsabilitàBachelor's degree in electronic/mechanical/biomedical engineeringFluent Italian & English (spoken and written)Minimum 1–3 years of medical device repair or hospital/healthcare experienceAdequate computer skills (Microsoft Office, Outlook)IT experience at administrative/technical levelAbility to build relationships with customers to foster loyaltyService orientation, persistence, positive mindsetStress tolerance and self-disciplineTravel 80% within defined regionKnowledge of Oracle, SAP, or Salesforce is a plusRequisiti fondamentalicompetitive salarycompany vanphone & laptopfull technical equipmentflexible working hourscareer development and internal mobility#J-18808-Ljbffr