Sales Assistant Milano Scalo

PIQUADRO S.p.A. Sales Assistant_Outlet Milano Scalo

Salary (Full-Time Equivalent): Gross annual salary of €26,000 (Full-Time Equivalent) , in accordance with the applicable National Collective Labour Agreement (CCNL Pelli e Cuoio Industria). For part-time positions, the salary will be pro-rated according to the agreed working hours.

Reports to: Sales Manager

Type of Contract: Tempo det. PART TIME

Main duties:

• To provide consistent and exceptional standard of customer service in the store.

The Role:

• To maximize sales for the store;
• To develop enduring relationships with clients;
• To provide product, promotion, and pricing information by clarifying customer request;
• To approach customers and offer them advice and support on product to persuade them to buy;
• To manage promotional allowance, rebate, and pricing discrepancies by researching promotion details and regular and special prices;
• To understand and be able to advise customers on smart professional dress and appearance;
• To resolve order and inventory problems by investigating data and history;
• To handle returns of merchandise;
• To maintain a clean and orderly environment in the store at the highest standard;
• To support the team on the general operations of the “Piquadro” store;
• To arrange merchandise on shelves according to popularity and other criteria;
• To operate cash registers and close daily revenues;
• To maintain customer database by inputting customer profile and updates;
• To go the “extra mile” to meet targets.

The Candidate:

• Fluency in English (written spoken) is strongly desired and Chinese appreciated;
• Retail or service industry experience;
• Great customer service and people skills;
• Ability to communicate and inspire customers store colleagues;
• Good standard of numeracy and problem solving;
• Ability to work towards goals;
• Strong organizational skills;
• Dynamic and creative.