Customer Service Representative (relocate Lisbon)
1.000 €/meseBoeva Tech
Work with a Leading Home Appliances Brand in Lisbon
Are you passionate about delivering exceptional customer experiences? Do you speak Italian fluently and have a good command of English? This is your chance to join a global home appliances brand and kickstart your career in the vibrant city of Lisbon!
Job Overview
Role: Customer Service Representative
Project: Home Appliances
Languages: Italian (C1/native) and English (B2)
Location: On-site in Lisbon, Portugal
Type of Contract: Fixed-Term (6 months)
Key Details
Training Start Date: 28/May/26
Schedule:
- Monday to Saturday, rotational shifts between 07:00 and 19:00.
- Sunday and one rotational day off per week.
Your Responsibilities
- Provide exceptional customer support for a leading home appliances brand.
- Assist customers with inquiries, troubleshooting, and service requests.
- Ensure timely and accurate responses via phone, email, and chat.
- Maintain a high level of professionalism and customer satisfaction.
- Log customer interactions and collaborate with internal teams to resolve issues.
What We're Looking For
- Languages: Proficient in Italian (C1/native) and English (B2).
- Skills:
- Strong communication and interpersonal skills.
- Problem-solving mindset and attention to detail.
- Ability to work in rotational shifts and adapt to a dynamic work environment.
- Experience: Previous experience in customer service is a plus but not required.
Compensation & Benefits
- Base Salary: €1000 gross/month (14 months).
- Meal Allowance: €7.63/day
- Attendance Bonus: €100 gross/month (11 months)
- Comprehensive training and ongoing support.
Why Join Us?
Global Brand: Be part of a renowned home appliances company with a strong reputation.
Career Development: Gain valuable experience in a growing industry.
Work in Lisbon: Immerse yourself in one of Europe's most dynamic and beautiful cities.
Team Environment: Join a supportive and multicultural team that values collaboration and growth.
Hiring Process
- Application Review: Share your CV and let us know why you're a great fit!
- Language Assessment: Showcase your Italian and English proficiency.
- Interviews: Participate in one or two interviews with our client to discuss your fit for the role.
Relocation package: Apartment Room with rent, and utility bills covered for 12 months (discounted directly from the payslip)
Offerta di lavoro pubblicata 25 giorni fa
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