HR Help Desk Executive (Mandarin Speaker)

ppSan Marino, Province of Forlì-Cesena, Italy /p h3About the job HR Help Desk Executive (Mandarin Speaker) /h3 pWorking Hours: 8:00 AM – 5:00 PM /p pSalary: Up to RM 5,500 /p pAge Requirement: Max 25 years old /p h3Job Description /h3 pWe are looking for a Mandarin‑speaking HR Help Desk Executive to support employees by handling HR‑related inquiries and providing accurate, timely assistance. This role requires strong communication skills and the ability to manage multiple requests in a structured environment. /p h3Key Responsibilities /h3 ul liHandle HR inquiries via chat, email, or phone in Mandarin and English /li liProvide support on HR policies, employee records, payroll, and benefits /li liResolve issues or elevate complex cases to the relevant HR teams /li liMaintain accurate documentation of employee interactions /li liEnsure service quality and response time meet company standards /li liSupport administrative HR tasks when required /li /ul h3Requirements /h3 ul liFluent in Mandarin and English (spoken written) /li liMinimum 1 year experience in Customer Service, Help Desk, or HR support /li liStrong communication and problem‑solving skills /li liDetail‑oriented and able to work in a fast‑paced environment /li liBasic understanding of HR processes is a plus /li /ul /p #J-18808-Ljbffr