Assistant Store Manager

ppbDepartment: /b Retail /p pbPlace of work: /b Via Tornabuoni, Florence /p pbJob Type: /b Full-time /p pbReport to: /b Store Manager /p pbJob purpose: /bAs Assistant Store Manager, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission with your team and customers. /p pYou will assist the Store Manager in leading, developing, and directing the sales, operations, and security teams to meet or exceed sales targets, all while improving the overall store experience. /p pYou ensure exceptional client experience by actively engaging on the sales floor and leading by example, always prioritizing the client. /p pYou are an empowering and inspiring leader who motivates the team to reach business objectives, ensuring that each team member's skills are optimized and cultivated. /p pYou are responsible for managing all operational activities in your Store, making sure company policies and procedures are proactively enforced, and ensuring adherence to corporate standards and guidelines. /p h3Key Responsibilities: /h3 h3Driving the Business /h3 ul liAssist the Store Manager in developing business strategies to exceed financial targets and enhance sales performance, contributing to the overall success of the store. /li liGuide the Store team in creating actionable plans to exceed their KPI targets, focusing on cross-selling and up-selling across product categories. /li liKeep up-to-date with market trends and competitor activities, and share relevant insights with other departments. /li liAct as a brand ambassador by representing the company in the local market through activities and key events, while also ensuring a professional approach and exceptional service to clients on the sales floor. /li liEnhance product knowledge on the sales floor and collaborate with relevant teams to address training needs for product information and new launches. /li /ul h3Team Management /h3 ul liBe a key motivator for the team, encouraging team working through clear communication and fostering a positive, energetic atmosphere. /li liActively participate in the recruitment process, including market mapping, defining profiles, and conducting interviews, in collaboration with or as delegated by the Store Manager. /li liCollaborate with the Store Manager to identify potential talents within the team for internal development opportunities, ensuring the establishment of the right development processes. /li liProvide training to all new employees on company policies and procedures. /li liWork alongside the Store Manager to ensure efficient team organization, aligning with business needs, and appropriately delegating responsibilities. /li liLead by example to guarantee the team consistently demonstrates the highest care and respect for the product, visible in every action and procedure. /li liCollaborate with relevant departments to identify and support training needs for product knowledge and new launches. /li /ul h3Client Development /h3 ul liPut the client first, setting an example by fostering a welcoming atmosphere and ensuring the team is committed to meeting their every need and request; /li liCultivate a client‑centric mindset by building and nurturing strong client relationships while ensuring meaningful after‑sales experiences; /li liEnsure exceptional client satisfaction and top‑tier service by consistently upholding the Client Experience Foundation; /li liActively propose opportunities to the Store Manager for acquiring new Client. /li liCollaborate with the Store Manager to establish targeted clienteling initiatives aimed at enhancing client loyalty. /li /ul h3Store Management /h3 ul liWork alongside the Store Manager to ensure the display is visually appealing to clients and optimizes sales, following company guidelines. /li liCollaborate with the Store Manager to provide feedback and recommendations to the Visual Merchandising departments as needed. /li liEnsure compliance with company procedures regarding cash handling, inventory management, logistics, and all key reporting activities. /li liCollaborate with the Store Manager to ensure the effective and efficient management of the company's assets. /li liEnsure that staff grooming meets company standards. /li liFoster collaboration and coordination between the front and back of house. /li liCollaborate with the Store Manager to ensure the store adheres to inventory control requirements and efficiently organizes all activities related to the fiscal stock inventory. /li /ul pThese activities are intended to be illustrative and not exhaustive /p h3Qualifications /h3 ul liProven experience in retail management or a comparable position. /li liAt least 5 years of experience like assistant store manager in luxury / beauty / fashion field /li liExcellent written and verbal communication skills /li liStrong ability to lead and make effective decisions /li liAble to perform effectively in a fast‑paced setting and coordinate multiple duties. /li liExceptional talent for encouraging and guiding teams to grow /li liStrong adaptability and problem‑solving skills /li liAbility to work a flexible schedule based on business needs, including evenings, weekends, and holidays when required /li liKnowledge of inventory management and merchandising /li liExperience with the selling ceremony and the client journey /li liClient-oriented mentality /li liProficient in Microsoft Office and retail management software /li liFluency in English is mandatory, knowledge of additional language could be a plus /li /ul pThe base salary range for this position is 40.000€ - 45.000€ based on experience and profile. /p h3Equal Opportunity Statement /h3 pThe announcement is applied to both sexes, according to laws 903/77 and 125/91, and to people of all ages and all nationalities, according to legislative decrees 215/03 and 216/03. All data will be processed in compliance with Legislative Decree 196/2003 and GDPR EU 679/2016. /p /p #J-18808-Ljbffr