DODO Client Advisor Milano Manzoni (Fixed term, Full-time 40h)

ph3Summary /h3 pFounded in Milan in 1994, DoDo was the first luxury brand to offer "talking charms"— jewels that combine playful storytelling with deep emotional meaning. As part of the Kering Group, we are a pioneer in sustainability, being one of the first jewelers to use responsible gold in all our creations. Our mission is to champion inclusivity, self-expression, and environmental protection. /p pWe are looking for a Client Advisor (Fixed-term, Full time 40h) /p h3Job Description /h3 h3Role Purpose /h3 pAs a Client Advisor, you will act as a true brand ambassador, embodying and sharing the values and philosophy of DoDo with passion and authenticity. Your mission is to deliver an extraordinary client experience, ensuring each interaction reflects the brand’s spirit and commitment to excellence, while maximizing sales through meaningful relationships and personalized service. /p h3How you will Contribute /h3 h3Brand Advocate /h3 ul liDemonstrate passion as a DoDo brand ambassador during every selling ceremony /li liLearn to master the Brand and have an in-depth knowledge of the product /li liMaintain products in an efficient, clean, secure, and organized manner, front and back of house /li /ul h3Business Achiever /h3 ul liGive your best in teamwork and participate in all activities that contribute to the achievement of the boutique's overall goals and smooth operations /li liAchieve individual and team goals by being responsible for sales results working with KPIs and business applications /li liParticipate in maintaining a positive work environment /li liEnsure to be up-to-date knowing fashion trends and competitors /li liFollow Company grooming, accordingly with DoDo standards and policies in terms of care and behavior /li /ul h3Clienteller /h3 ul liMaintain and develop long-term relationships with customers through an individual approach, leveraging different CRM and clientelling tools, to promote brand loyalty /li liUse CRM KPIs to strengthen and develop cliientelling activity /li liSupporting customers in the purchase of all DODO products and enhancing product knowledge and storytelling /li liWelcoming every customer and providing the best customer experience mastering our brand history and heritage /li /ul h3Profile /h3 ul liPassion for the DODO Brand /li liCuriosity, Empathy, Agility, Commercial Mindset /li liAbility to work with a diverse client base /li liExcellent interpersonal and teamworking skills /li liFlexibility and problem solving /li liAvailability to work on turnations /li liProduct sensitivity and a strong market and fashion trends knowledge /li liBe open to feedback and communicate with your team and managers in a clear and straightforward way /li liAbility to multitask and handle the pressure of a busy days /li liKnowledge of other languages will be considered a plus /li /ul h3What we offer /h3 ul liApplicable CCNL: Tertiary, Distribution, and Services Sectors, H011 /li liCategory: Employee /li liIndicative starting compensation: 25000 € /li liEligibility to sales incentives as per company policy /li liBenefits: in addition to those provided under the applicable National Collective Labor Agreement and by law, further benefits and initiatives are offered in accordance with company policies /li liNote on equal opportunities and non-discrimination: Kering is committed to diversity and inclusion and to providing equal opportunities in employment. We believe diversity in all its forms – disability, age, color, ancestry, sex, national origin, sexual orientation, age, citizenship, marital status, gender identity, religion – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background /li /ul h3Job Type /h3 pFixed Term (Fixed Term) /p h3Start Date /h3 h3Schedule /h3 pFull time /p h3Organization /h3 pDODO RETAIL ITALIA S.R.L. /p /p #J-18808-Ljbffr