Project and Continuous Improvement Manager

The HR Project & Continuous Improvement Manager will lead and support global HR initiatives, driving projects from planning through execution and post-implementation review. This role will ensure effective collaboration across HR and other business functions, manage change and communication strategies, and champion continuous process improvements to enhance efficiency and service delivery within HR.

Benefits

Career Development Competitive Compensation and Benefits Pay Transparency Global Opportunities

Responsibilities

• Lead and Support Global HR Projects: Drive and actively participate in a variety of projects across the global HR organization, including the ones from the People Services Roadmap, ensuring alignment with strategic objectives and timely delivery.
• Plan and Manage Project Resources: Define project scope, resource requirements, budget, and timelines; monitor progress to ensure efficient utilization and adherence to plans.
• Maintain Comprehensive Project Documentation: Develop, update, and manage project documentation, including work plans, status reports, and governance materials, to ensure transparency and compliance.
• Coordinate Cross-Functional Collaboration: Partner with HR teams and other stakeholders to ensure all project participants meet requirements, deadlines, and deliverables.
• Establish and Execute Communication Plans: Design and implement effective communication strategies to keep stakeholders informed and engaged throughout the project lifecycle.
• Drive Change Management and Training: Evaluate and coordinate change management activities, including training and adoption plans, to support successful implementation of initiatives.
• Conduct Post-Implementation Reviews: Perform project evaluations to identify successes, challenges, and opportunities for improvement; apply lessons learned to future initiatives.
• Champion Continuous Process Improvement: Identify, analyze, and implement process enhancements within HR, leveraging data and best practices to optimize efficiency and service quality.

Qualifications

• 5+ years of experience in HR project management (preferably in HR areas) and/or HR Operations.
• Proven track record in managing global or cross-functional projects.
• Proven work experience in process engineering, process mapping, and delivering measurable process improvements.
• A degree in Human Resources, Business Administration, or a related field preferred.
• PMP or similar project management certification is a plus.
• Process improvement methodologies certification (e.g., Lean, Six Sigma) is a plus.
• Strong project management skills.
• Proficiency in project management tools, process visualization software (e.g., Visio) and MS Office Suite.
• Understanding of HR systems (especially Workday), processes, and procedures.
• Ability to influence without direct authority across a global, matrixed environment.
• Analytical mindset with ability to proactively identify, implement and document process improvements.
• Ability to balance competing priorities and flexibility to re-prioritize in a dynamic environment.
• Excellent communication and stakeholder management across regions and cultures.
• Exceptional organizational skills.
• Understanding of global employment and data privacy considerations.