Sales Assistant Rinascente

About the Company

It's the right moment to join Missoni. We are currently seeking for a Full-Time Sales Assistant to join our team in the new Missoni Corner in Rinascente Milano!

Missoni is one of the most known, loved, and recognized knitwear and lifestyle brands, and today is one of the best representatives of Made in Italy and design excellence around the world.

Missoni is always looking for motivated, enthusiastic individuals with a great passion for fashion who would love to become part of a creative, fast growing and dynamic working environment. If you recognize yourself in this description and would be thrilled of joining the Missoni Team, you are the right candidate for us!

Key Responsibilities:

• Represent Missoni as an Ambassador of the brand: exhibit pride, passion and affinity for the Brand through positive attitude, body language and personal presentation
• Welcome, smile and approach customers displaying a cordial attitude, friendly manner and willingness to serve;
• Understand customer's needs and answer their questions providing an excellent service;
• Handle customer complaints, ensuring issues are resolved in time guaranteeing high level of customer satisfaction;
• Possess excellent product knowledge in order to be able to advise customers in the most competent and precise manner;
• Establish and nurture long-term relations with customers based on trust, caring and empathy.
• Achieve and exceed sales goals through showing outstanding selling techniques, clienteling, sourcing new customers and building strong relationships with existing customers;
• Act in line with Missoni Selling Ceremony & Company Values;
• Work within established guidelines, procedures, policies and standards of the Company;
• Monitor and maintain visual merchandising standards on a daily basis, ensuring that all products are properly displayed;

Please note that although we have tried to give you an indication of your responsibilities, this is not an exhaustive list of your duties and you may be required to carry out tasks that are not included in this job description.

You Are:

• Minimum 3+ years selling experience in fashion
• Lively, energetic, empathic, proactive, adaptable
• Passionate about fashion
• Team-player
• Excellent interpersonal and communication skills
• Accurate with a strong organization and multitasking skills
• Proficiency in the use of clientelling apps and CRM tools
• Results oriented
• Foreign languages knowledge is considered a plus

Missoni is an equal opportunity employer and we are proud to hire and develop talented people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they in line with requirements of the role under consideration. These decisions are made without regard to age, sexual orientation, gender identity, race, color, creed, religion, ethnicity, nationality, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.