Operations Team Lead

pstrongJoin Atlantic Gate and help shape the future of logistics. /strong /ppAtlantic Gate is a globally active freight forwarding company with a strong focus on international transportation and logistics solutions. Our Genoa office is home to a small, ambitious, and fast-growing team with a clear vision: to become a leading player in the industry. /ppbr / /ppAs we continue our growth journey, we are looking for an experienced and hands-on Operations Team Lead to lead our operations team while remaining actively involved in the day-to-day business. /ppbr / /ppstrongYour Role /strong /ppAs Operations Team Lead, you will oversee freight forwarding operations, support and develop a small team, and ensure the highest standards of service delivery. This role requires a leader who is equally comfortable managing people, improving processes, and handling operational activities when needed. /ppbr / /ppstrongKey Responsibilities /strong /pulliLead and manage the daily activities of the Operations department /liliSupport, coach, and develop a small team of operations professionals /liliActively participate in day-to-day operational activities, including import and export shipments /liliDrive operational excellence by reviewing and improving processes and workflows /liliEnsure compliance with internal procedures, customer requirements, and applicable regulations /liliMonitor operational performance and control costs while maintaining service quality /liliBuild and maintain strong relationships with carriers, agents, suppliers, and other logistics partners /liliEnsure a high level of customer satisfaction through excellent service delivery /liliIdentify operational challenges and implement practical, effective solutions /liliCollaborate closely with commercial and management teams to support business growth /li /ulpbr / /ppstrongWhat We#39;re Looking For /strong /pulliDegree in Logistics, Supply Chain Management, Business Administration, or a related field /liliMinimum 3 years of experience in freight forwarding operations /liliExperience across sea freight, air freight, and/or multimodal transport is an advantage /liliPrevious team leadership or supervisory experience is preferred /liliHands-on mindset with the ability to lead by example /liliStrong organizational, analytical, and problem-solving skills /liliExcellent communication and interpersonal abilities /liliCustomer-focused and proactive approach /li /ulpbr / /ppstrongWhy Join Atlantic Gate? /strong /pulliBe part of an entrepreneurial and fast-growing international company /liliTake ownership and make a visible impact from day one /liliJoin a small team where your contribution truly matters /liliHelp shape the future growth and development of the Genoa office /liliWork in a collaborative, supportive, and international environment /liliBenefit from opportunities for professional growth and career progression /li /ulpbr / /ppstrongReady to Make an Impact? /strong /ppIf you are passionate about logistics, enjoy leading teams, and want to contribute to the growth of a dynamic freight forwarding company, we#39;d love to hear from you. /ppbr / /ppstrongApply now and become part of Atlantic Gate#39;s growth story. /strong /p