Restaurant Bar Receptionist

What youll do

• Provide a genuinely welcoming and memorable experience for our guests from a Hox welcome to handling any questions and helping out with requests.
• Deal with the coming and going of guests making sure all bills are correct and contain no surprises.
• Work with all our teams to make sure were always busy and help our restaurant team with any individual and group bookings.
• Answer phones sort out requests give recommendations youre the onestopshop for our guests to turn to.
• Take reservations over the phone handle cash and card payments and help out the team on the floor.
• Master the use of the online reservation system and be sure to add all necessary information to reservations.
• Anticipate needs and proactively provide solutions so that our guests expectations are not only met but exceeded.

Qualifications :

What were looking for

• Individuals. Youre looking for a place where you can be you; no clones in suits here.
• Passion for hospitality whether thats a drink a meal an event or a bed for the night.
• Youre all about having a positive impact on the people you interact with leaving them with a memorable experience.
• We leave our egos at the door and help get things done.
• Youre up for doing things differently and trying (almost) everything once.
• If we got stuck in a lift together wed have a good time and share a few laughs.
• You want to be part of a team that works hard supports each other and has fun along the way.
• Previous experience in a busy front of house role; you genuinely care about making people feel welcome and looked after.
• Nothing is an issue for you you know what our guests want even before they do.
• Its all about attitude for us someone who enjoys being helpful to others; that person who makes you feel confident they can answer any question and who youd want to stop and chat to.

Remote Work :

No

Employment Type :

Fulltime