Technical Support Specialist - Systems
Danaher Corporation
Overview
In this role you provide expert technical support for Cepheid's molecular diagnostics instruments, addressing complex hardware, software and connectivity issues to protect patient testing uptime. You will work with cross-functional teams remotely, and onsite when needed, to diagnose root causes, document findings and implement effective solutions. You'll contribute to learning, knowledge base improvements and training to raise team capability. This position offers remote work in Southern Europe with a clear, measurable impact on global health outcomes.
Retribuzione / Benefits
- remote work arrangement
- bonus / incentive pay
- meal vouchers
- mandatory national insurance
- supplementary health insurance
- internet reimbursement and home office IT peripherals
Responsabilità
- Deliver expert technical support via phone, email and web for instrumentation systems (hardware, software, connectivity) and resolve complex issues
- Collect and document instrument-related complaints, perform root cause analysis and replicate issues when possible
- Conduct advanced data analysis and troubleshooting to pinpoint failures and restore system uptime
- Prioritize and resolve critical cases with remote or on-site assistance as needed
- Share expertise across the team, contribute to knowledge base updates, and assist with training
- Support customers to ensure continuity of patient testing and overall satisfaction
Requisiti fondamentali
- Bachelor in Engineering (or equivalent) with multiple years of relevant experience in technical support of medical devices or diagnostic instrumentation
- 2-3 years experience in health care / biomedical environment and knowledge of diagnostic market
- Familiarity with molecular diagnostics and laboratory workflows
- Proven ability to troubleshoot complex hardware/software issues in a regulated medical device or diagnostics setting
- Proficiency with computer systems and networking (Windows OS, LIS integration, basic networking protocols)
- Willingness to travel up to 15% in Europe (and occasionally outside Europe)
- strong communication and customer focus
- analytical mindset with problem-solving drive
- team collaboration and knowledge sharing
- instrument hardware/software troubleshooting
- network connectivity and connectivity troubleshooting
- LIS integration
Offerta di lavoro pubblicata 3 giorni fa
Offerte di lavoro simili
- ...Overview In this role you provide expert technical support for Cepheid's molecular diagnostics... ..., email and web for instrumentation systems (hardware, software, connectivity) and... ...troubleshooting to pinpoint failures and restore system uptime Prioritize and resolve...SystemRemoto
- ...chance to influence banking operations and system effectiveness within a global financial... ...Retribuzione / Benefits flexible work-life support paid volunteer days vibrant... ...environments. Good understanding of mainframe systems and operational procedures. Knowledge...SystemOrario flessibile
- ...With direct supervision, supports all aspects of the Siziano location... ...with external and with the support of internal functions to achieve... ...~ BS Degree in a technical field, preferably EHS (extensive... ...and understanding of operating systems and softwares linked to QHSE....System
- ...SystemVerilog and UVM ~ Broadband optical communication IC verification, including mixed-signal interfaces, high-speed datapaths and system-level use cases ~ Automated regression environments ~ Advanced CMOS node experience, including FinFET and/or FD-SOI, is...System
- ...summary reports at client sites, supporting cGMP-compliant CQV services.... ...teams to deliver validated systems. This role offers hands-on... ...assets. Responsabilità Support CQV documentation for commissioning... ..., IOQ and PQ executions and system walkdowns Provide cGMP...System
- ...with schedule and budget. You work with system engineers to shape verification strategies... ...and internal teams to deliver validated systems. This role offers impact by shaping how satellites... ...infrastructure (e.g., Flatsat, SCOEs) Support satellite verification and AIT activities...SystemStage/Tirocinio
- ...sensing—combining light, silicon, and system expertise to enable digital... ...components to integrated photonics systems —driving performance, scalability,... ...strategies, and best practices Support design reviews and provide technical guidance during product development...SystemTurni
- ...correct installation and readiness to operate, support design reviews, and contribute to LEED/... ...Develop mechanical equipment and system test scripts Participate in customer equipment... ...environments ~ HVAC, fluid/hydraulic systems, TAB, factory witness test experience,...System
- ...role offers the chance to shape critical infrastructure while supporting CAI's relentless pursuit of excellence. Responsabilità Lead... ...Define commissioning protocols and methodologies for various systems Identify and mitigate risks in commissioning processes...System
- ...Coordinate commissioning of Fluence projects with multi-stakeholder teams (construction managers, contractors, suppliers, telecoms, control systems). Develop and execute comprehensive commissioning plans including resources and schedules. Lead commissioning efforts to...System
- ...ensure critical mechanical systems in data centre... ...RAL Accommodation support Permanent position... ...drawings, specifications and technical documentation... ...project teams, vendors and specialist contractors Testing... ...testing Carrying out system inspections, tag walks...SystemImpiego permanenteLungo termine
- ...Overview As a Computer Systems Validation (CSV) Engineer at CAI, you design and execute validation protocols for GMP environments,... ...setting that values integrity and continuous improvement. Your work supports safe, efficient operations and regulatory readiness across high...System
- ...traditional sensing—combining light, silicon, and system expertise to enable digital photonics... ...from components to integrated photonics systems —driving performance, scalability, and... ...rework equipment /liliPrepare technical documentation and reports related to measurement...SystemTurni
- ...for global clients, ensuring systems perform reliably before handover... .... You will contribute to technically demanding commissioning programs... ...150,000 RAL Accommodation support Permanent position with 5+... ...functional, load bank and system validation testing Support...SystemImpiego permanenteLungo termine
- ...operational issues. You'll document results, train customers, and support international projects with extensive travel. This is a hands-... ...Customer focus LV/MV electrical principles UPS and ATS operation Cooling systems (InRow, Dx/InRoom, Dx/Chillers)...SystemOrario flessibile
- ...Overview As a System Engineer at Signify in Italy, you will activate and commission lighting systems, ensuring reliability and performance. You will work with project teams... ...from a central interface Represent the technical side on-site during commissioning and...SystemRemotoWeekendTurno di pomeridianoOrario flessibile
- ...Italian and EU codes. You'll lead or support design, testing, and continuous... ...specification of new electrical systems and upgrades across the fleet... ...and Nadara standards Develop technical documentation including schematics and system specifications Manage electrical...System
- ...switchgear, delivering expert support on complex projects. You work... ...This role combines hands-on technical work with a focus on safety,... ...equipment, shaping reliable power systems for diverse clients.... ...Office, Acrobat, AutoCAD, Power system CX software Flexibility...SystemOrario flessibile
- ...wellbeing programme flexible benefits programme relocation support remote work options Responsabilità Lead the Air/Care... ...Science, or Quality Management ~10+ years of experience in quality systems, data governance, and regulatory compliance in a global pharma...SystemRemoto
21.250 € - 28.750 €
...Business Group develops advanced products supporting industry leading solutions for the... ...validations. We use both Windows and Unix systems, Cadence for design, Python, C, and PowerPoint... ...status. Interview Integrity To support fair and authentic hiring practices,...SystemImpiego permanenteStage/TirocinioTurno di notte- ...coordinating with software and systems teams. Your work improves software quality and supports successful field deployment of... ...lifecycle Install/configure system software and site integration tools... ...track defects to resolution Support ECSS standards compliance...System
- ...projects Contribute to the design and evolution of cloud-native systems and DevOps pipelines Requisiti fondamentali Backend... ...platforms (AWS, Azure, GCP) Strong teamwork and ability to explain technical concepts to multidisciplinary teams Teamwork Clear...System
- ...are conducted, documented and validated Oversee completion systems, NCR, CCRP, and other quality tools at site and train users... ...with quality requirements and coordinate corrective actions Support CoQP reporting processes at site per HVDC procedures Requisiti...System
- ...inserire nel TEAM Quality Assurance, con esperienza in CSV – Computer System Validation. Responsabilità verificare che la gestione dei... ...i sistemi computerizzati aziendali utilizzati per scopi GMP supportare il reparto IT nel redigere e verificare la corretta...SystemTempo pienoImpiego permanente
- ...the full life-cycle of specialist and executive-level hires... ...in Rome (Anagnina Area), supporting the FLEX mission’s Core... ...years of experience in systems or service monitoring. You will support monitoring activities within... ...analyze and respond to system alarms and anomalies...SystemLavoro ibridoDisponibilità immediataRemotoPermesso di lavoro
Etinars
Pavia (PV)2 mesi fa - ...quality targets. This position supports ABB's energy distribution and... ...work options Wellbeing support for employees and families... ...electromechanical/electronics components and systems ~ Proficient in SAP, SAP... ...degree or proven SCM/technical background ~ cross-...SystemStage/TirocinioLavoro ibridoOrario flessibile
- ...Overview In this role you provide technical support and skilled troubleshooting for Apple customers in Milan, aligning with Apple's mission to deliver an exceptional, only-at-Apple experience. You will deepen knowledge of Apple products, repair processes, and Genius...
- ...Overview In this role you will support the AIT process for satellite and payload integration, contributing to the mechanical integration... ..., aiming to enable reliable integration and testing at system level. This position offers hands-on involvement in critical integration...System
- ...Italy seeks a Lead for the Microelectronics Design Center EDA Support Group to oversee toolflows, PDK governance, and SoC development... ...toolchains, and ensure robust lab infrastructure for advanced System-on-Chip projects. This role offers a hybrid work model in Pavia...SystemLavoro ibrido
33.000 € - 38.000 €
...correttiva su impianti elettrici, meccanici e HVAC Monitoraggio sistemi (BMS, EPMS, SCADA) e gestione allarmi Ispezioni e troubleshooting Supporto a manovre operative (switching, isolamento, ripristino) Gestione emergenze Coordinamento fornitori esterni Aggiornamento report e...Impiego permanenteTurni
