Italian Speaking Customer Service Agent - Work In Greece - Paid Relocation

Mercier Consultancy MD is delighted to offer the position of Italian Speaking Customer Service Agent, providing an excellent opportunity to work in Greece with paid relocation support. In this role, you will deliver outstanding customer service to Italian-speaking clients, ensuring their inquiries and concerns are addressed promptly and professionally.Responsibilities
Assist Italian-speaking customers via phone, email, and chat with a variety of inquiries related to products and servicesProvide accurate information, resolve issues, and ensure customer satisfaction at all timesManage and document customer interactions comprehensively using CRM systemsCollaborate with internal teams to elevate and resolve complex customer problemsStay updated on company products, policies, and processes to offer informed supportMaintain a positive and professional demeanor in all customer communications
Requirements
Fluency in Italian (both written and spoken);
knowledge of English isbeneficialExperience in customer service roles, preferably in a remote or multicultural environmentExceptional communication and interpersonal skills focused on customer satisfactionStrong problem-solving skills with the ability to remain calm under pressureProficient in using CRM software and standard office applicationsSelf-disciplined, motivated, and capable of working independentlyWillingness to relocate to Greece with full support for relocation costs
Benefits
Competitive Monthly SalaryFully Paid Relocation Package2 Extra Salaries Per YearFully Paid TrainingHealth InsuranceAnd Much More..
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