Solutions Engineer (W/M)
The Diehl Group Architects Inc
pulliPre-sales Customer Engagement: Contributes to pre‑sales activities through solution demonstrations, proof of concepts, participation in trade fairs and exhibitions, and direct customer interactions (visits and campus activities). /liliTechnical Contribution to Offers: Provides technical expertise for the design of offers, including technical recommendations and the preparation/translation of technical tender documentation in collaboration with the Tender Manager. /liliProject Execution Coordination: Ensures the coordination, deployment, and follow‑up of projects, acting as the interface with local entities and ensuring proper execution of activities. /liliTraining Customer Enablement: Trains customers and partners to enable their autonomy in using the solutions and maximizes their operational capabilities. /liliSupport Service Supervision: Provides Level 1 technical support (particularly for Italian customers and partners), escalates complex issues to Level 2, and oversees the maintenance of solutions and services (excluding tender management and sales activities). /li /ulh3These are your tasks: /h3ulliPre-sales Customer Engagement: Contributes to pre‑sales activities through solution demonstrations, proof of concepts, participation in trade fairs and exhibitions, and direct customer interactions (visits and campus activities). /liliTechnical Contribution to Offers: Provides technical expertise for the design of offers, including technical recommendations and the preparation/translation of technical tender documentation in collaboration with the Tender Manager. /liliProject Execution Coordination: Ensures the coordination, deployment, and follow‑up of projects, acting as the interface with local entities and ensuring proper execution of activities. /liliTraining Customer Enablement: Trains customers and partners to enable their autonomy in using the solutions and maximizes their operational capabilities. /liliSupport Service Supervision: Provides Level 1 technical support (particularly for Italian customers and partners), escalates complex issues to Level 2, and oversees the maintenance of solutions and services (excluding tender management and sales activities). /li /ulh3Who we are looking for: /h3pLanguages: Italian; English; ideally French /ppEducation level: Master’s degree (equivalent to Bac+5) /ppExperience in a similar position: 2 to 5 years /ppSoftware : Proficient in IT tools.Specific skills: /pulliGood command of spelling and syntax. /liliCommunicates effectively both on the phone and in public. /liliGood knowledge of DM products. /liliProficient in project management tools. /liliProficient in radio planning tools (solution planning engineer). /li /ulpTechnical support for the local Italian sales team across the entire Diehl Metering SAS product portfolio, from meters to software. Participation in the wider sales region (France, BENELUX, UK, Spain, Portugal, Greece, Latin America, etc.) may also be considered. /pulliLand/Standort Diehl Metering S.r.l Via Bernardo Quaranta, Milano Italy /liliFunktionsbereich Vertrieb/Kundenservice /liliEinstiegslevel Direkteinstieg - Mit Berufserfahrung /liliArbeitsmodus Hybrides Arbeiten /liliArbeitszeitmodell Vollzeit /liliArbeitsverhältnis unbefristet /liliUnternehmensbereiche Diehl Metering /liliStart /li /ulpMach bei Diehl, was dir wichtig ist. /ppDiehl Metering S.A.S. /ppElise De Poorter /pp67, rue du rhône, 68304 SAINT LOUIS /ppTel : +33 (0) /p /p #J-18808-Ljbffr
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