SMB Customer Success Team Lead | Hybrid (Milan)
Lexroom.ai
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pLexroom is seeking a Customer Success Team Manager (SMB) to lead and scale our high-velocity SMB CS engine across Europe. You will own retention, adoption, and expansion strategies and build a high-performing team serving thousands of legal professionals. /ppYou will report to CS Leadership and collaborate with Enterprise CS, Customer Care, Product, and Sales to refine onboarding, engagement, and renewal playbooks, monitor health signals, and drive cross-sell opportunities from our Milan HQ with a /p #J-18808-Ljbffr
Offerta di lavoro pubblicata 2 mesi fa