Inside Sales Representative

ppAt 3Shape, we are pioneers in digital dentistry, committed to transforming the dental industry with innovative solutions that improve patient care and streamline dental workflows. Our cutting-edge technology empowers dental professionals to provide superior care and enhance patient outcomes and we are committed to making a positive impact on the lives of our customers and their patients. We are seeking a dynamic and experienced Inside Sales Representative to join our team. In this role, you will play a crucial part in driving our mission to revolutionize dentistry. Your proven sales experience and commercial expertise will be key in promoting our products and services, building strong relationships with customers, and achieving sales targets. /ph3Primary responsibility: /h3pThe primary responsibility of the Inside Sales Representative (ISR) is to drive the sales process by developing and maturing sales opportunities through our multi-channel sales model and demonstrations of 3Shape TRIOS Hardware and Software solutions. The ISR team collaborates closely with the extended 3Shape team, including Technical Sales Specialists, Customer Success Managers, Partner Territory Managers, Resellers, and members of the Onboarding and Customer Support teams. The ISR engages directly with prospective customers and is responsible for full sales cycle management, from origination to close; including inbound and outbound prospecting, discovery, preparing and conducting online demonstrations, and developing proposals tailored to customer needs. The ISR will develop, manage, and maintain a pipeline of opportunities (in CRM) and will conduct post demo follow-up on implementation, to ensure a best-in-class customer experience. A proactive, consultative, and customer-centric mindset, strong organization, relationship management, and listening and discovery skills, both internally and externally, are critical to success. /ppThe ISR is expected to stay up-to-date with related industry knowledge, the latest innovations by 3Shape, and will also be involved in other internal sales activities and processes, such as conducting training, attending tradeshows, events, etc. /ph3Essential job duties: /h3ulliOriginate, develop, and close sales opportunities /liliInbound, outbound, cold, and warm prospecting via phone, email, social media and networking to originate new sales opportunities /liliDeep discovery of prospect’s current state, pains, and future goals and needs /liliDevelop and conduct technical presentations and demos that present 3Shape solutions /liliPrepare and conduct tailored virtual technical presentations and demos to prospects that appropriately position 3Shape solutions to align with the identified and confirmed customer goals and needs /liliGenerate and present compelling 3Shape proposals to prospects /liliManage the sales cycle to close, ensuring specific next steps are agreed upon at each stage for every opportunity and through all sales channels and partners /liliMaintain a current sales opportunity pipeline /liliMaintain a high level of productivity and engagement /liliEnsure all 3Shape proposals and relevant notes and activities are up to date in CRM /liliConduct timely and appropriate follow-up after each prospect touchpoint, demonstrations, and for all opportunities under management /liliDefine and ensure appropriate actions to drive the sales cycle and progress the sales process. /liliKeep status of opportunity up to date in CRM /liliKeep current on 3Shape products and services /liliMaintain 3Shape equipment and update software appropriately /liliStay up to date with 3shape technical dental products updates and software releases /liliEscalate improvement opportunities to process and systems to inside sales manager /liliDevelop and maintain a current understanding of the digital dentistry market /liliTravel: Occasional travel within Europe to be expected /li /ulh3Required education and experience: /h3ulliBachelor’s degree in as Business, Marketing, Computer Science or a related field /liliMinimum of four (4) years of B2B Sales, ideally in dental equipment, healthcare or technology fields /liliDental industry experience in a sales function, possibly within an (inside) lead/sales team environment, product/training specialist or similar experience as a Customer Support Agent, Inside Lead Specialist, Marketing, Sales Support or direct work within the dental industry is highly desired /liliKnowledge of sales process and methodologies /liliDemonstrated relationship and rapport-building with customers and colleagues /liliStrong competency with PowerPoint, Excel and CRM software /liliFluent in English with advanced written and verbal communication skills /li /ulh3Preferred education and experience: /h3ulliPrevious experience in the dental industry (ideally IOS and/or CAD/CAM) is considered a great advantage /liliUnderstanding of direct and indirect channel distribution models /liliClinical experience in a dental office or lab /liliExperience in or with global organizations /liliExperience with Microsoft Dynamics CRM /liliResults orientation: Always has the result in mind and works to that end. Able to gain results both individually and within a team /liliCustomer orientation: Maintains a commitment to customers, clients and employee colleagues providing them with a positive and supportive experience. Collaborative with a high level of engagement and customer service /liliStakeholder management: Values feedback and insight from others; proactively ensures leadership is up to date, and supports activities and initiatives through active and conscious communications /liliProblem-solving: Able to look for innovative, creative solutions to routine and new challenges. Willing to share results. Uses all types of resources available to resolve issues /liliAttention to detail and organization: Maintains detailed records, information and organizes it in such a way that supports the organization and employee’s needs /liliTechnologically savvy: Able to work with, understand and embrace changes in technology /liliEthical conduct: Takes accountability for decisions and makes decisions that clearly adhere to industry regulations and an ethical standard /li /ulpWe are committed to celebrating human diversity, and we trust that the best way to reach outstanding business results, is by welcoming diverse people into our community. /p /p #J-18808-Ljbffr