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[RWROM] - Director of Events

Rosewood Hotel Group

ppGuided by our culture, The Calling, we create an environment enlivened by our employee value propositions: Enrich and be Enriched, Bring Your True Self, Curate the Extraordinary, and Leave Your Legacy. As champions of Relationship Hospitality, we cultivate a culture that fosters our values of innovation, passion, collaboration, ownership and transparency. We strive to Make the Place - creating a future where people and place enrich one another. /ppRosewood Rome is currently casting for a Director of Events, responsible to close sales, research new group and event accounts, maintain existing accounts and solicit new business for the Hotel. The DOE's primary function is to maximize profits for the hotel through creative and selective selling and in ensuring successful events from conception to completion. /ph3Key Responsibilities: /h3ulliPerform all job functions with strong attention to detail, efficiency, and accuracy. Prioritize, organize, and follow up effectively. Demonstrate clear and composed problem‑solving skills, using sound judgment even under pressure. Maintain excellent communication and negotiation abilities, supported by solid leadership skills and a focus on team collaboration. /liliConsistently display creativity and take responsibility for negotiating and issuing all group and event contracts. Work cohesively with colleagues, following the BEO to ensure function spaces are properly set, client requirements are met, and service is delivered to the highest standard. /liliBachelor's degree in hospitality management, Event Planning, Marketing, or related field. /liliMinimum 7/10 years of experience in event management, with at least 3 years in a leadership role. /liliCoordinate all event details—including weddings, birthdays, corporate events, and more—and participate in BEO meetings. Create group memos/BEOs and collaborate closely with operational teams. /liliAnticipate guest needs and respond promptly, maintaining positive guest relations and ensuring satisfaction by resolving concerns effectively. Work independently with strong self‑motivation and minimal supervision. /liliProven track record of managing large-scale events (100+ attendees). /liliProtect the confidentiality of guest information, associate data, and sensitive hotel material. Demonstrate understanding of PL statements, pace reports, and budget reports, and contribute to achieving or exceeding sales, profit, and occupancy goals across the hotel. /liliStrong leadership, organizational, and communication skills. /liliMaintain full knowledge of and compliance with all departmental, divisional, and hotel policies, procedures, and standards. Remain familiar with hotel services, features, and local attractions to accurately support guest inquiries. /liliQualification and solicitation of existing and new accounts through:ulliTelephone calls and written correspondence. /liliParticipation in promotional events. /liliParticipation in industry and community events, as well as tradeshows. /liliOccasional travel to industry events. /liliPromptly respond to all inquiries, prospective and tentative or definitive business. /liliInteract with customers during meetings or events on the property through personal welcome, periodic contact, exit interview for referrals, and participation in pre and post meetings. /liliContact and entertain clients — not only during their site visits, but also while groups are in‑house, and through invitations to contacts within the local area. /liliMaintain accurate OPERA Sales Catering computer information on all new and ongoing leads and accounts, including solicitation efforts and traces to achieve audit score. /li /ul /li /ulh3Qualifications: /h3ulliProficiency in event management software and CRM tools. /liliAbility to work flexible hours, including evenings and weekends as needed. /li /ulh3Preferred Attributes: /h3ulliExperience in luxury hospitality or high‑end corporate events. /liliMultilingual capabilities. /li /ul /p #J-18808-Ljbffr

Offerta di lavoro pubblicata 2 giorni fa
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