Expert Watches & Jewelry

Overview

As an Expert Advisor, you act as the Brand ambassador for the Watches & Jewelry category, delivering the Louis Vuitton promise to every Client. You discover client needs, guide them across the Brand, and provide expert product knowledge and styling advice. You will be the voice of Watches & Jewelry in-store, collaborate with the team, and actively develop the category's business. You will engage cross-functionally with Visual Merchandising and the Field Coach to elevate selling skills and category visibility. This role offers a meaningful opportunity to shape client experiences and drive category growth with passion and expertise.

Responsabilità

• Provide expert advice on Watches & Jewelry to Clients, including styling and technical guidance
• Assess client style and match with product recommendations
• Collaborate with team to achieve store objectives
• Build deep product and category knowledge and promote category ownership
• Be an ambassador for Watches & Jewelry, staying competitive knowledge and customer-focused
• Handle demanding Client situations and support Team Manager in business development
• Coordinate with Visual Merchandiser to ensure category visibility in-store
• Share passion and expertise to inspire the store team and develop selling skills

Requisiti fondamentali

• Deep knowledge of the Watches & Jewelry category
• Advanced clienteling skills
• Ability to engage and train the team
• Curiosity, empathy, agility and commercial mindset
• Passion for the Brand
• Interpersonal skills and professional attitude
• Bachelor Degree a plus
• Fluent Italian and English
• Curiosity
• Empathy
• Agility
• Advanced clienteling skills
• Deep product knowledge in Watches & Jewelry
• Ability to train and coach others