Italian-Speaking Customer Support Specialist

pstrongItalian-Speaking Customer Support Specialist: /strong /ppExciting Opportunity in Lisbon, Portugal!brAre you a fluent Italian speaker with a passion for helping customers? Join a leading global company in Lisbon, Portugal, and become part of a vibrant, international team. Relocation support is provided to make your move to one of Europe's most dynamic cities seamless and exciting! /ppPosition: Customer Support SpecialistbrLocation: Lisbon, PortugalbrEmployment Type: Full-timebrCompensation: Competitive base salary plus performance-based bonuses. /ppWhat Youll Do: /pulliProvide exceptional support to Italian-speaking customers via phone, email, or chat, addressing inquiries and resolving issues professionally. /liliEnsure customer satisfaction by offering solution-oriented assistance and escalating complex cases when needed. /liliMaintain accurate records of customer interactions using company systems. /liliCollaborate with team members and other departments to improve service quality and streamline processes. /liliStay informed about company products, services, and policies to deliver accurate information to customers. /li /ulpWhat Were Looking For: /pulliFluency in Italian (C1 or native level) and proficiency in English (B2 level), both verbal and written. /liliExcellent communication and interpersonal skills with a customer-centric approach. /liliAbility to thrive in a fast-paced environment and handle multiple tasks efficiently. /liliBasic proficiency in Microsoft Office (e.g., Excel, Word) or similar tools. /liliPrevious experience in customer support or a related field is an advantage, but not required. /liliWillingness to relocate to Lisbon, Portugal, and work in an office-based environment. /liliFlexibility to work rotational shifts, including weekends (e.g., 8-hour shifts between 8 AM and 8 PM). /li /ulpWhat We Offer: /pulliCompetitive salary and performance-based bonuses based on your skills and experience. /liliRelocation Support: Assistance with visa, flights, and accommodation for candidates moving from Italy or other EU countries. /liliComprehensive paid training to prepare you for success in the role. /liliPrivate health insurance and a public transportation card. /liliAccess to a Multisport card for fitness and leisure activities. /liliA welcoming, international, and inclusive workplace in the heart of Lisbon. /liliOpportunities for career growth within a globally recognised company. /li /ulpWhy Lisbon? /ppLisbon is a vibrant, multicultural city known for its sunny climate, rich history, and affordable lifestyle. As a Customer Support Specialist, youll enjoy a rewarding career while immersing yourself in Portugal's warm and welcoming culture. Our relocation support ensures a smooth transition, allowing you to focus on your new journey. /ppInterested candidates are invited to submit their resumes /p #J-18808-Ljbffr