Inside Sales F/M

Inside Sales Representative (F / M) – ItalyLocation

Modena, Italy – Remote work possible

Permanent, full-time

Join ICAPE Group, a European leader in Printed Circuit Boards (PCB) and custom-made electromechanical parts !

Operating in 60+ countries and trusted by 3,650 customers worldwide, we combine technology, expertise, and service excellence .

Headquartered near Paris, we are a fast-growing international group with 34 subsidiaries and 650+ skilled employees across Europe, Asia, and the Americas.

Now, we’re strengthening our team in Italy — and we want you to be part of our success story!

As an Inside Sales Representative, you’ll play a key role in driving sales performance and ensuring customer satisfaction.

You’ll work closely with the Sales Manager or BU Director, supporting both our commercial development and customer relationships .

• Manage quotation requests and prepare sales offers independently, ensuring alignment with company guidelines.
• Follow up offers proactively to build a strong pipeline and close deals.
• Process and monitor orders in our SAP system, ensuring smooth order fulfillment.
• Meet and exceed your KPI and commercial targets .
• Act as a central point of coordination between customers, suppliers, logistics, and internal teams.
• Build and nurture long-term relationships with your customer portfolio.
• Keep the CRM system up to date and support sales prospecting.
• Participate in customer visits and industry events when needed.
• Contribute to continuous improvement and new business opportunities.

• Bachelor’s Degree or equivalent experience in Sales or Business .
• 3+ years of experience in a technical or distribution environment.
• Fluent in English and Italian (oral and written).
• Knowledge of SAP ERP is a plus.
• Excellent communication and interpersonal skills – empathetic and customer-focused.
• Strong technical curiosity and commercial mindset.
• Autonomous, organized, and comfortable working in a small, international team .
• Reactive, solution-oriented, and able to manage multiple priorities.
• Proactive, determined, and results-driven.

• Exciting and challenging projects within a dynamic, collaborative team.
• Career growth opportunities and international mobility – we promote from within!
• A global environment combining technology, innovation, and customer focus .

Competitive package based on profile and experience — show us what you can do!

Ready to take the next step in your career and grow with a global technology leader?

Apply now and join the ICAPE adventure!