Senior Customer Support Engineer — Global Escalations

Experteer Italy is searching for a Senior Customer Support Engineer based in Milan. The ideal candidate will provide expert remote support for Cognex products and mentor junior engineers. Responsibilities include resolving technical issues, maintaining customer satisfaction, and contributing to product improvements.

Requirements include strong troubleshooting abilities, a customer-first mindset, and proficiency in both English and Italian. A Bachelor's or Master's degree in Engineering or a related field is necessary.

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