Operations Manager — 8-Figure Beauty Brand

p🧠 bPosition: Operations Manager (Remote) /b /ppCategory: Operations / Team Management /ppBrand: Premium DTC Beauty (U.S. Market) /ppbr/pp✨ bAbout Us /b /ppWe are a fast-growing, digital-native beauty brand born in Italy and scaling rapidly across the U.S. market. We're a fully remote, international team of ~40 across creative, growth, product, and customer service. We move fast, measure everything, and keep processes lean. /ppbr/pp bRole Overview /b /ppWe're looking for an Operations Manager to be the operational backbone of the company overseeing team execution, owning processes and reporting, and working directly with the founder. This is a high-trust, high-ownership role: you'll have visibility across every function and be responsible for making sure the machine runs without the founder in the room. /ppbr/pp🧩 bResponsibilities /b /pulliOversee day-to-day execution across teams (creative, growth, product, CS) and keep everyone accountable to deadlines and KPIs /liliOwn our project management system (ClickUp): structure, workflows, weekly priorities /liliBuild and maintain weekly reporting: KPIs, team output, blockers delivered to the founder in a clear, decision-ready format /liliRun escalation management: identify issues early, solve what can be solved, escalate what can't with a proposed solution /liliCoordinate cross-team projects (product launches, campaigns, hiring onboarding) from kickoff to delivery /liliManage vendor and freelancer relationships (contracts, deadlines, payments coordination with our CFO) /liliContinuously improve processes: kill what's slow, automate what's repetitive /li /ulpbr/pp✅ bRequirements /b /pulli3+ years in operations, project management, or chief-of-staff-type roles for a DTC/ecommerce brand or fast-moving startup /liliProven experience managing or coordinating remote, international teams /liliFluent English (written and spoken) — you'll run meetings and write the reports everyone reads /liliDeeply organized, proactive, allergic to chaos you bring structure, not tickets /liliStrong with tools: ClickUp/Shopify/Amazon, Slack, Google Sheets; comfortable with numbers and KPIs /liliBonus: experience in beauty/DTC brands, familiarity with Shopify ecosystem, basic data/dashboard skills /li /ulpbr/pp bWhat We Offer /b /pulliFull-time, fully remote /liliDirect daily collaboration with the founder, real ownership, zero corporate layers /liliFast-moving, performance-driven culture in an 8-figure brand /liliMonthly compensation based on experience + growth potential as the company scales /li /ulpbr/p