Assistant Academic Operations Specialist - Florence

Assistant Academic Operations Specialist

Location: On-site - Florence | Verto Education

Learn more about us:

About Verto

Verto is on a mission to provide the best possible start to college. We make travel and experiential education a core part of the first year, enabling students to begin their academic journey overseas before transferring to one of 70+ partner universities in the United States.

We are building a more accessible, more impactful model of higher education. We are a fast-growing, mission-driven organisation creating transformational global experiences. The Academic Affairs Department directs and executes all academic activities related to the student experience with a focus on teaching and learning, academic operations and academic technology. Academic Affairs is the core of what we deliver at Verto – a high‑quality experience for students to have a collegiate experience, both inside and outside of the classroom.

About the Role

This position supports the onsite implementation of academic operational processes at the direction of the instructional team at the Verto Study Center to support faculty and students. This role primarily helps coordinate classroom resources, manage key academic support processes like tutoring, and respond to day‑to‑day priorities that ensure the smooth and successful execution of the academic experience.

What You’ll Be Doing

• Faculty & Classroom Support
  • Provide general administrative support to academic staff and faculty to support positive classroom experiences day to day including, but not limited to: classroom maintenance, classroom technology support (computers, projectors), classroom set‑up (technology/furniture), ensuring materials are well‑stocked in classrooms and assisting faculty with day‑to‑day needs to deliver classes.
  • Help organize and/or participate in relevant experiential learning activities or excursions as necessary. Help students navigate to/from experiential learning activities, if needed. Work with faculty and program staff to coordinate any requests to support teaching and learning, including preparing necessary academic supplies for classrooms, labs, technology, or course specific activities during the semester. Travel between instructional sites, provide classroom and lab checks, and generally check in with faculty to provide proactive support.
  • Gather and prepare digital and printed course resources in collaboration with faculty for assigned sections (e.g. printing workbooks, handouts, additional support texts or readings, videos, etc.) ensuring privacy and restricted access for quizzes and exams.
• Learning Support Services & Tutoring
  • Organize local tutoring spaces and schedules, set up tutoring space and staff space as needed. Support faculty and staff in encouraging and tracking student attendance at tutoring sessions.
  • Coordinate tutoring availability using scheduling platforms and ensure tutoring materials are available.
  • Assist with proctoring for individual students with accommodations, monitor and manage spaces, scheduling, and logistics as needed for academic accommodations.
• Academic Operations & Technology
  • Support the auditing of local course syllabi and Canvas sites, and make periodic administrative updates to materials for assigned courses.
  • Be familiar with all academic technology and systems and how students and faculty navigate Canvas, Cengage, etc. to support students and faculty.
  • Update and print materials related to local academic events, surveys, tutoring, or other academic technology and operations as needed.
• Assist Academic / Program Leadership and Global Team Support
  • Support onsite academic staff and local teams with ad‑hoc academic priorities and administrative tasks as needed.
  • Complete basic administrative tasks including data entry, documentation and reporting, and other tasks as assigned.
  • Attend academic, local, and global team meetings, as needed. Attend company‑wide meetings.
  • Assist in opening/closing/staffing the study center, providing reception coverage, ensuring staff coverage at events, facility cleaning, and other location specific duties as part of the local team.

What We’re Looking For

Must-have

• Bachelor's degree required
• Strong attention to detail and excellent organizational skills
• Fluency in English and strong professional cross‑cultural communication skills
• Must be legally authorized to work in-country at time of hire. No visa sponsorship provided.
• This is a temporary position. Candidates are expected to be available full‑time from July to December in‑person at the Verto study center program location.

Nice-to-have

• U.S. study abroad or university experience preferred
• Strong team orientation and desire to contribute toward team priorities and needs.
• Maintains a positive, problem‑solving mindset when confronted with unfamiliar and/or complex issues
• This role follows the established local staffing schedule, which may vary to accommodate program needs in the fall semester; some evening or weekend hours may be required as part of the role.

Even if you don’t meet all of the qualifications above, you should still consider applying.

Benefits

• Fixed‑term CCNL Terziario Commercio contract, with opportunity for permanent employment. 8 euro per working day EDENRED Buoni Pasto.

Right to Work

You must have the legal right to work in Italy. Verto Education is unable to sponsor visas for this role.

Accessibility & Accommodations

Verto is committed to providing reasonable accommodations to candidates with disabilities. If you require support during the recruitment process, please let us know.

Data Privacy

By applying for this role, you acknowledge that Verto Education will process your personal data for recruitment purposes. This includes assessing your application, communicating with you, and managing the hiring process. Your data will be handled in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.

Equal Opportunity Employer

Verto Education is an equal opportunity employer. We are committed to building an inclusive and diverse workplace and welcome applications from all qualified candidates. We do not discriminate on the basis of any protected characteristic, including race, religion or belief, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.