Field Sales Executive

We are looking for a Field Sales Executive to join the DHL eCommerce 

Cross Border Solutions team in Emilia-Romagna, Italy

This role can be based in any city within the region

Location: Italy (Emilia Romagna)

Employment Type: Level 2 under the applicable CCNL

Gross Total Compensation (Annual Base Salary + Management Bonus): €38,000–€48,000, depending on the candidate’s qualifications, skills, seniority, and relevant professional experience.

Benefits: Company car

Reporting Line: Area Sales Manager South-East

Join DHL eCommerce

At DHL eCommerce Italy, we believe that our people make the difference. We embrace change, think creatively, take ownership, and work together to deliver simple and effective solutions for our customers. Every parcel we deliver helps connect people and businesses, making everyday life easier and more convenient.

Overall Purpose of the Role

The Field Sales Executive is responsible for driving profitable growth through the acquisition of new customers and the development of strategic business opportunities within his/her territory. The role focuses on identifying, qualifying, and converting prospects while promoting the full value proposition of DHL eCommerce's cross border solutions.

The successful candidate will act as a trusted advisor to customers, helping them optimize their logistics and eCommerce supply chain while delivering sustainable revenue and margin growth for DHL eCommerce.

Key Responsibilities

Sales Management

• Identify, prospect, and acquire new customers within assigned market segments and territories.
• Build and maintain a robust sales pipeline to achieve revenue and profitability targets.
• Develop and execute an effective sales activity plan, including customer visits, prospect meetings, and networking events.
• Drive the complete sales cycle from lead qualification to contract signature and business implementation.
• Prepare and deliver compelling customer presentations, proposals, and commercial offers.
• Negotiate commercial agreements in line with company pricing and profitability guidelines.
• Ensure all opportunities and customer interactions are accurately documented in Salesforce CRM.
• Provide accurate sales forecasts and pipeline updates on a regular basis.

Customer Relationship Management

• Develop strong relationships with key decision-makers and stakeholders.
• Understand customer needs, challenges, and growth objectives to deliver tailored logistics solutions.
• Collaborate with internal operational, implementation, customer service, and finance teams to ensure successful onboarding of new customers.
• Monitor customer satisfaction throughout the implementation phase and support a smooth transition to account management.

Qualifications & Experience

Education

• Bachelor's degree in Business Administration, Economics, Marketing, Logistics, or a related field.

Experience

• Minimum 3 years of successful B2B sales experience.
• Experience in logistics, transportation, parcel delivery, eCommerce, supply chain, or related industries is preferred.
• Proven track record in new business acquisition and achieving sales targets.

Skills & Competencies

• Strong hunter mentality with a passion for winning new business.
• Excellent negotiation, presentation, and communication skills.
• Results-oriented with a strong commercial mindset.
• Ability to build long-term customer relationships at multiple organizational levels.
• Strong analytical and problem-solving capabilities.
• Self-motivated, resilient, and able to work independently.
• Proficiency in CRM systems, preferably Salesforce.
• Strong command of Italian and English.

Why Join Us?

At DHL eCommerce, you will become part of an international, dynamic, and fast-growing business where your ideas and contributions can make a real impact. You will work alongside committed colleagues in a collaborative environment focused on continuous improvement and customer excellence.

Interested in joining our team? We look forward to receiving your application.

To ensure a smooth review process in our international environment, please submit your CV in English.

We look forward to getting to know you!