Payment Data Analyst

Payment Data Analyst (f/m/d)

Department: Technology | Reporting to: Global Payments Manager | Working Model: Hybrid | Contract Type: Permanent | Location: Milan, Italy

Key Responsibilities

• Collect, manage and analyze online payments data to identify key trends, patterns and scenarios.
• Utilize statistical analysis and data visualization tools (Power BI/Looker) to present findings effectively.
• Generate regular reports on payment processing metrics and KPIs as well as ad hoc analysis aimed to support C-Level decisions.
• Identify areas for improvement and recommend strategies for enhancement based on data.
• Work with product development teams to implement data-driven improvements.
• Manage, monitor and control online payments volumes and costs, online payment platforms and systems performances.
• Collaborate with IT, Finance, Fraud Prevention, Customer Care, Legal, etc. to ensure operational excellence is achieved.

Requirements

• Proven experience in Data Analytics preferably within a structured e-commerce organization.
• Proficiency in data visualization tools (Microsoft Power BI/Looker/Microstrategy).
• Proficient knowledge of MS Excel and Google Suite.
• Experience in database management (SQL), ETL and data modeling.
• Degree in Statistics, Mathematics, Engineering is preferred. Economics and Business backgrounds are also welcome.
• Excellent level of written and spoken English and Italian is mandatory.
• 2+ years of experience in a similar position, preferably within a structured organization in the e-commerce business, advisory or system integration consultancy.
• Self-driven and delivery-focused with the ability to bridge the gap between technical teams and business stakeholders.
• Understanding of payment processing, acquiring, orchestration platforms, fraud management and anti-fraud tools is a plus.

Benefits

• Up to 35 days of holiday (including vacation and ROL), depending on length of service, starting with 26 days.
• Staff discount of up to 40%.
• Mobile office allowance of up to 20% of total contracted hours (job and position permitting).
• 10 days/year mobile office abroad in EU countries (job and position permitting).
• Language & e-learning courses.
• Access to LinkedIn Learning.
• Individual support on mental health & well-being.
• Corporate benefits platform with special offers and discounts.
• Ticket restaurant.Annual tax-free welfare allowance to spend on a wide range of products and services for you and your family (seniority requirements applicable).
• Employee Share Purchase Plan.
• Social Day.

Equal Opportunity

LuxExperience is an equal opportunities employer. We encourage people from diverse backgrounds to apply. We welcome and will consider all applications regardless of race, nationality, religion, colour, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics. If you require any reasonable adjustments to complete your application, please advise us accordingly.