Business Manager I Milan

Job title

Business Manager

Employment Type:

Full-time, based at BWS Milan headquarters

Join Our Team as at Balich Wonder Studio!

Are you a natural relationship builder with a passion for creating seamless client experiences? Do you thrive in dynamic environments where your strategic thinking and communication skills can shine? Balich Wonder Studio is looking for a Business Manager to play a pivotal role in nurturing client relationships, supporting project delivery, and driving new business opportunities.

About Balich Wonder Studio

Balich Wonder Studio is an integrated entertainment powerhouse based in Milan, renowned for creating unforgettable live experiences. From breathtaking large-scale Ceremonies to immersive shows, events, and brand activations, our projects are celebrated globally.

Our multicultural team of over 140 talented individuals from 20 countries operates through three divisions, with key branches in Saudi Arabia and Dubai. In 2023, we joined forces with Banijay to form a leading Media and Entertainment powerhouse, combining our creative expertise with their content leadership.

About The Role

As a Business Manager , you’ll act as the vital link between our clients and internal teams, ensuring smooth communication, impeccable project delivery, and opportunities for future collaboration. You’ll work closely with the Business Director to develop tailored strategies and presentations while overseeing client satisfaction throughout the production process.

What You’ll Do

In this role, you will:

• Manage Business Opportunities: Follow up on inbound business opportunities assigned by the Business Director and contribute to developing new client relationships.
• Create Customized Presentations: Draft tailored presentation decks to meet specific client needs and showcase our capabilities.
• Develop Business Strategies: Collaborate with the Business Director to design business strategies and proposals for prospective clients.
• Client Relationship Management:
  • Coordinate and manage daily relationships with assigned clients.
  • Maintain clear communication with clients throughout project development and production processes.
  • Address client needs and requests, ensuring they align with project goals and targets.
  • Keep the Business Director involved to address critical situations and provide strategic guidance.
• Ensure Client Satisfaction: Oversee client satisfaction from project initiation to final delivery, ensuring expectations are met or exceeded.
• Post-Event Relationship Building: Maintain relationships with clients after project completion to explore future business opportunities.
• Leverage Production Exposure: Utilize opportunities during project production to foster new contacts and business leads.

Requirements

What We’re Looking For

To excel in this role, you’ll need:

• At least 5 years of experience in client relationship management and business development, preferably within the live events, entertainment, or experiential industry.
• Excellent communication and presentation skills in English (Italian is a plus).
• Exceptional problem-solving abilities and a client-first mindset.
• A proactive, organized, and detail-oriented approach to managing multiple projects and stakeholders.
• Flexibility and willingness to travel, as required.

Why Join Us?

At Balich Wonder Studio, you’ll be part of a global team creating extraordinary live experiences. We value collaboration, creativity, and a commitment to excellence, offering you the opportunity to work on groundbreaking projects with top-tier clients around the world.

Join Us!

We celebrate diversity and are committed to fostering an inclusive environment for all employees. While we appreciate all applications, only candidates selected for an interview will be contacted.