Agile Program Management - Senior Associate - Automotive

Experteer Overview

In this role you drive and shape international digital operations transformation across CRM and campaign management. You work within the Product and Digital Transformation practice to design scalable operating models, simplify complexity, and enable tooling‑led efficiency. You collaborate with cross‑functional teams and stakeholders across markets to deliver standardized, automated solutions. You will contribute to multi‑market programs that improve delivery, governance, and value realization. This is an opportunity to influence large‑scale transformation in a globally distributed environment.Retribuzione / Benefits

• Analyze current‑state CRM and campaign management processes across markets to identify inefficiencies and risks
• Design future‑state operational models for multi‑stakeholder contexts ensuring scalability and governance
• Translate diverse operational needs into actionable transformation initiatives
• Design and roll out Dig operations tools supporting complex delivery (multi‑market campaign setup, shared content operations, QA, reporting)
• Translate stakeholder requirements into clear tooling specifications and contribute to MVP development, testing, and adoption
• Collaborate with consulting managers, client leads, and technical stakeholders across countries
• Support integration of tools within heterogeneous CRM and campaign ecosystems aligning with local and central processes
• Contribute to evolution of campaign factories, shared service models, and international delivery hubs
• Engage with CRM, Marketing Operations, Digital, IT stakeholders through workshops and solution design
• Prepare structured materials to support decision‑making and articulate efficiency gains in multi‑market contexts

Responsabilità

• 3-5 years in Digital, CRM, or Marketing Operations programs in complex delivery environments
• Experience in consulting or agency settings with client‑facing and international exposure
• Fluent in English and Italian (spoken and written) for international projects
• Proven experience working with geographically distributed teams and stakeholders
• Preferred: knowledge of marketing automation platforms and CRM ecosystems across campaign management, execution, and reporting

Requisiti fondamentali

• Inclusive workplace
• Learning and development opportunities
• Competitive compensation and benefits package
• Flexibility for work‑life balance
• Comprehensive health benefits for you and family
• Generous paid leave and holidays, wellness program and employee assistance

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