SALES ASSOCIATE - RINASCENTE MILANO

Role Overview

Profile: Corresponding to a key figure within the brand, the Sales Associate personally represents the philosophy in front of customers and is concurrently responsible for presenting the brand’s philosophy across all aspects of the boutique, from Solomeo to the store. The quality we aim to deliver resides first in daily dedication to personal appearance, reflecting a casual elegance that exemplifies signature luxury. Appearance signposts a polite, helpful disposition and attentiveness to customers and colleagues. Group work is coordinated with the Store Manager to provide customers with an experience of excellence. Provided each season with product knowledge, aesthetics and philosophy updates, the Sales Associate guides and assists customers through the collection, try‑on and selection process, delivering a unique service that underscores the brand’s special attention from collection creation to final presentation.

Responsibilities

• Represent the brand in front of customers, illustrating its signature quality of workmanship and materials.
• Maintain a polished appearance throughout the boutique, aligning with casual elegance standards.
• Provide courteous, helpful service while engaging with customers and working collaboratively with colleagues.
• Coordinate with the Store Manager to fulfill all boutique activities that deliver an excellent customer experience.
• Stay current on product knowledge, aesthetics and brand philosophy each season to guide customers through collections and assist with fitting and selection.
• Deliver a sales service that highlights the brand’s unique approach and detailed attention from collection creation to final presentation.
• Manage the boutique environment by maintaining appearance, customer relationships, sales transactions and visual displays—both interior and window—through daily placements and periodic dressings.
• Administer warehouse and inventory organization so supply and availability, in a clear and orderly manner, support customer communication and company needs.

Qualifications

• Fluency in French and English.
• Up to three years of retail experience.
• Demonstrated willingness and versatility when interacting with a diverse international customer base.
• Passion for fashion and an ongoing awareness of current standards and trends.

We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or disability.