Logistics Quality Lead - Customer Complaint Resolution

pJINGDONG Logistics seeks a dedicated professional to enhance logistics quality through effective customer complaint resolution. You will analyze feedback, identify root causes, and implement corrective actions to improve service delivery and customer satisfaction. /ppYou will collaborate with internal logistics teams, warehouses, transportation partners, and customer service to track complaints, propose preventive actions, and monitor outcomes, driving continuous improvement. /p #J-18808-Ljbffr